IT Systems Engineer — Mac Fleet, Automation & Access

Hark, Inc.; San Jose (CA); On-site; USD 100,000 - 180,000; Full time

Job summary

Hark, Inc., an innovative AI company in San Jose, is seeking an IT Engineer to manage their internal IT infrastructure. You will oversee the employee device lifecycle, manage SaaS identity and access, and provide critical support to ensure seamless operations.

The ideal candidate will have 2–5 years of experience in tech environments, strong troubleshooting skills, and a familiarity with Mac management tools like Kandji. The role emphasizes building systems from the ground up and implementing automation where possible.

Qualifications

• 2–5 years of IT experience in a startup or tech environment.
• Hands-on experience with modern Mac fleet management tools.
• Strong debugging and troubleshooting instincts.

Responsibilities

• Own the full employee device lifecycle including provisioning and offboarding.
• Manage identity and access across Hark's SaaS stack.
• Provide support to employees for hardware, software, and access issues.

Skills

IT Experience

Mac Fleet Management

Troubleshooting

Scripting

Tools

Kandji

Okta

Google Workspace

Job description

Hark, Inc., an innovative AI company in San Jose, is seeking an IT Engineer to manage their internal IT infrastructure. You will oversee the employee device lifecycle, manage SaaS identity and access, and provide critical support to ensure seamless operations.

The ideal candidate will have 2–5 years of experience in tech environments, strong troubleshooting skills, and a familiarity with Mac management tools like Kandji. The role emphasizes building systems from the ground up and implementing automation where possible.