Nursing Staffing Coordinator: Scheduling & Care

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health is seeking a Staffing Office Coordinator for the Resource Management Center in Philadelphia. The role focuses on daily staffing, administrative support, and adherence to organizational policies to ensure safe, compassionate care and strong customer service.

The position involves rotating shifts, weekend coverage, and holiday requirements. The incumbent will act as a scheduling system expert, liaise with nursing leadership, and participate in staff training and process

Qualifications

• High School Diploma or GED required.
• Less than 1 year healthcare experience required.
• Less than 1 year experience in fast-paced customer service or medical environment preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff in line with Jefferson values.
• Recognizes patients and families in providing safe, compassionate care.
• Communicates with and supports the interprofessional team and designated care partners.
• Adjusts nursing staff schedules per established contracts, policies and procedures for approval by unit Nurse Manager/Nursing Supervisor.
• Reviews and validates projected census in scheduling system for upcoming shifts.
• Engages with charge nurses and Nursing Supervisor to assess staffing needs for upcoming shifts.
• Develops staffing proposals for review by the Nursing Supervisor on off shifts using acuity and census data.
• Documents with detail and accuracy and escalates staffing issues per process.
• Manages staff absence notifications and conveys information to Nursing leadership; documents in scheduling system.
• Communicates staffing changes to Nursing Manager/Assistant Nurse Manager or Nursing Supervisor in a timely manner.
• Works with Nurse Manager to determine scheduling needs for upcoming shifts.
• Serves as primary end user and system expert for scheduling software.
• Provides administrative support and customer service; participates in education and process improvement initiatives; training of new staff.

Skills

Critical thinking

Collaborative decision making

Attention to detail

Customer service

Communication

Education

High School Diploma/GED

Job description

Jefferson Health is seeking a Staffing Office Coordinator for the Resource Management Center in Philadelphia. The role focuses on daily staffing, administrative support, and adherence to organizational policies to ensure safe, compassionate care and strong customer service.

The position involves rotating shifts, weekend coverage, and holiday requirements. The incumbent will act as a scheduling system expert, liaise with nursing leadership, and participate in staff training and process