Nursing Staffing Coordinator — Scheduling & Care Team Support

Thomas Jefferson University Hospitals, Inc.; United States; On-site; USD 52,000 - 65,000; Full time

Job summary

Thomas Jefferson University Hospitals, Inc. is seeking a Staffing Office Coordinator for the Resource Management Center. This role manages daily staffing for designated regions, ensures adherence to policies, and supports customer service excellence with accurate scheduling and administrative tasks.

The position focuses on adjusting shifts, communicating with nursing leadership, and acting as a scheduling software expert. A high school diploma and healthcare exposure are required.

Qualifications

• High School Diploma or GED required.
• Less than 1 year healthcare experience required.
• Experience in fast-paced customer service or medical environment preferred.
• Knowledge of medical terminology and patient care needs.
• Ability to communicate effectively with interprofessional team.
• Knowledge of culturally diverse populations and respectful communication.

Responsibilities

• Adjust nursing staff work schedules based on acuity and census.
• Review projected census to determine potential shortages or surpluses.
• Escalate staffing issues according to protocol; communicate with Nurse Manager/Nursing Supervisor.
• Serve as primary end user and system expert for scheduling software.
• Provide administrative support and exceptional customer service to staff and patients.

Skills

Effective Communication

Healthcare Knowledge

Education

High School Diploma/GED

Job description

Thomas Jefferson University Hospitals, Inc. is seeking a Staffing Office Coordinator for the Resource Management Center. This role manages daily staffing for designated regions, ensures adherence to policies, and supports customer service excellence with accurate scheduling and administrative tasks.

The position focuses on adjusting shifts, communicating with nursing leadership, and acting as a scheduling software expert. A high school diploma and healthcare exposure are required.