Nursing Services Director

Franklin General Hospital; Hampton (IA); On-site; USD 120,000 - 180,000; Full time

Job summary

Franklin General Hospital is seeking an experienced Nursing Services Director to oversee operations across Medical/Surgical, Swing Bed, Emergency Department, and Infusion/Wound Care services. The role partners with the CNO to champion clinical excellence, staff development, quality improvement, and patient-centered care.

Ideal candidates will hold current Iowa RN licensure; a BSN is preferred. Leadership, communication, and decision-making skills are essential to drive staffing, budgeting, and

Qualifications

• RN licensure in IA is required.
• BSN preferred for leadership role.
• Progressive nursing leadership experience preferred.
• Strong clinical, communication, organizational, and decision-making skills.

Responsibilities

• Provide leadership for Med/Surg, Swing Bed, ED, Infusion/Wound Care.
• Supervise, coach, mentor, and evaluate nursing personnel.
• Support quality, safety, regulatory compliance, and patient advocacy initiatives.
• Assist with budgeting, staffing, productivity, and performance management.
• Promote a positive work environment and strong interdisciplinary relationships.
• Ensure adherence to policies, infection prevention standards, OSHA requirements, and best practices.
• Collaborate with providers and Quality Director to improve outcomes and service excellence.
• Respond to operational and clinical challenges, including emergencies.
• Provide direct patient care as needed to support staffing.

Skills

Leadership experience

Clinical proficiency

Communication skills

Organizational skills

Decision making

Education

Current Iowa RN licensure

BSN preferred

Job description

Nursing Services Director

Franklin General Hospital (FGH) is seeking an experienced and collaborative Nursing Services Directorto lead nursing operations across our Medical/Surgical, Swing Bed, Emergency Department, and Outpatient Infusion/Wound Care services.

Position Summary

The Nursing Services Director is responsible for the organization, management, and direction of patient care services within assigned departments. Working closely with the Chief Nursing Officer (CNO), this leader supports clinical excellence, staff development, quality improvement, operational performance, and patient-centered care while serving as a role model for nursing professionalism and FGH values.

Key Responsibilities

• Provide leadership and oversight for Med/Surg, Swing Bed, Emergency Department, and Infusion/Wound Care services.
• Supervise, coach, mentor, and evaluate nursing personnel.
• Support quality, safety, regulatory compliance, and patient advocacy initiatives.
• Assist with departmental planning, budgeting, staffing, productivity, and performance management.
• Promote a positive work environment and strong interdisciplinary relationships.
• Ensure adherence to hospital policies, infection prevention standards, OSHA requirements, and best practices.
• Collaborate with providers, department leaders, and the Quality Director to improve patient outcomes and service excellence.
• Respond effectively to operational and clinical challenges, including emergency situations.
• Provide direct patient care as needed to support staffing requirements.

Qualifications

• Current Iowa Registered Nurse (RN) licensure.
• BSN preferred.
• Progressive nursing leadership experience preferred.
• Strong clinical, communication, organizational, and decision-making skills.
• Commitment to patient-centered care, staff development, and quality improvement.

Reporting Structure

Reports To: Chief Nursing Officer (CNO)
In the Absence of the CNO: Chief Executive Officer (CEO)

Supervises

Med/Surg, Emergency Department, Outpatient Infusion, and Wound Care personnel.

Join a team dedicated to delivering exceptional care and improving the health of the communities we serve. Franklin General Hospital offers a supportive environment where leaders can make a meaningful impact on patients, staff, and organizational success.