Nursing Scheduler / Business Office Assistant

Garden Springs Healthcare; Fremont (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Bethesda Care Center in Fremont, Ohio, is seeking a Nursing Scheduler/Business Office Assistant to provide administrative support across scheduling and business office functions, ensuring accurate staffing and efficient billing processes.

This multi-role position requires strong organizational and communication skills in a dynamic long-term care environment, with familiarity of scheduling and billing systems preferred; STNA certification is a plus.

Qualifications

• High school diploma or equivalent required; assoc. degree preferred.
• 1–2 years in a long-term care or healthcare admin role.
• Knowledge of staffing/scheduling, medical records, and billing systems preferred.
• Familiarity with Medicare/Medicaid and private insurance billing a plus.
• Excellent organizational, communication, and customer service skills.
• Ability to handle multiple priorities with resident confidentiality.

Responsibilities

• Create and manage staff schedules for nursing and support departments.
• Track call-offs, shift changes, and fill open shifts with staff.
• Maintain attendance, time-off records, and staffing levels.
• Coordinate vacation coverage, training days, and census-based scheduling.
• Assist admissions paperwork, resident billing, and financial records.
• Process payments, insurance data, and resident trust activity.
• Maintain confidential resident records and respond to billing inquiries.

Skills

Organizational skills

Communication

Multitasking

Confidentiality

Customer service

Education

High school diploma or equivalent

Associate degree in healthcare administration / related field

Tools

PointClickCare

Kronos

MatrixCare

Job description

Nursing Scheduler/ Business Office Assistant

This multi-role position provides administrative support across scheduling and business office functions. The individual ensures efficient Nursing staff schedules and supports the business office. The role requires strong organizational, communication, and multitasking skills in a dynamic long-term care environment.

Required Qualifications

• High school diploma or equivalent required; associate degree in healthcare administration, human services, or related field preferred.
• Minimum 1-2 years of experience in a long-term care or healthcare administrative support role.
• Knowledge of staffing/scheduling systems, medical records, and healthcare billing systems (e.g., PointClickCare, Kronos, MatrixCare) is preferred.
• Familiarity with Medicare, Medicaid, and private insurance billing is a plus.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities and handle sensitive resident information with confidentiality and professionalism.
• STNA Certification Preferred

Duties/Responsibilities

Scheduler Duties

• Create and manage staff schedules for nursing and support departments to ensure appropriate coverage.
• Track call-offs, shift changes, and replacements; communicate with staff to fill open shifts.
• Maintain accurate records of attendance, time-off requests, and staffing levels.
• Coordinate with department heads to plan for vacation coverage, training days, and census-based scheduling needs.

Business Office Assistant Duties

• Assist with admissions paperwork, resident billing, and financial records.
• Support the collection and processing of payments, insurance information, and resident trust fund activity.
• Maintain accurate resident records and ensure confidentiality of financial data.
• Respond to family or resident inquiries regarding billing, statements, or insurance claims.

Bethesda Care Center, located in Fremont, Ohio, has been dedicated to providing exceptional care for over 35 years. Our skilled nursing facility offers a warm and cheerful environment designed to meet the distinct needs of our residents. We specialize in short-term rehabilitation, memory support, respite care, and more. Our team of licensed nurses, rehab therapists, and social service professionals are committed to helping residents live their best lives through personalized care plans and compassionate support.

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