Nursing Quality & Outcomes Director

aah; Charlotte (NC); On-site; USD 132,000 - 198,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan with employer match

Educational assistance

Flexible Spending Accounts (FSA)

Parental leave

Job summary

Advocate Health in Charlotte, NC seeks a Senior Health Services Administrator to lead the service line quality management program. The role focuses on achieving top decile outcomes, regulatory readiness, and strategic partnerships to advance value-based care.

You will drive process improvement, oversee budgets, and guide clinicians and staff in quality initiatives. The position requires an RN license, a Master’s in Health Care Administration, and 7+ years of healthcare leadership experience.

Qualifications

• Requires RN license and Master’s in Health Care Administration.
• Typically 7+ years of healthcare management experience.
• Experience with quality, regulatory requirements and continuous improvement.
• Strong leadership and people-management skills.
• Excellent written and verbal communication for executives and clinicians.

Responsibilities

• Develops and oversees the quality management plan for the service line.
• Directs HR activities including supervision, interviewing, promotions, and evaluations.
• Manages operating and capital budgets and contracts to expand quality initiatives.
• Implements change management strategies to improve service line quality and outcomes.
• Ensures regulatory readiness and compliance across service line and markets.
• Oversees documentation systems, policies, and quality council work groups.

Skills

Leadership

Communication

Change management

Regulatory compliance

Lean / process improvement

Education

Master’s Degree in Health Care Administration

Registered Nurse License

Job description

Advocate Health in Charlotte, NC seeks a Senior Health Services Administrator to lead the service line quality management program. The role focuses on achieving top decile outcomes, regulatory readiness, and strategic partnerships to advance value-based care.

You will drive process improvement, oversee budgets, and guide clinicians and staff in quality initiatives. The position requires an RN license, a Master’s in Health Care Administration, and 7+ years of healthcare leadership experience.