Nurse Navigator: Patient Education & Care Coordination

Atrium Health; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Atrium Health in Charlotte, NC is seeking a Registered Nurse to provide education, psychosocial support, and resources for newly diagnosed patients and their families, coordinating referrals for needed services.

You will educate patients and families about diagnosis, work-up, treatments including surgery and therapy, and connect them with financial resources, community supports, survivorship, and follow-up.

Qualifications

• BSN degree required; MSN preferred.
• Current licensure to practice as a Registered Nurse in the state in which one works.
• Certification in the appropriate specialized field within 2 years of being in the position required.
• Excellent communication skills required.

Responsibilities

• Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services.
• Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
• Serves as liaison for patients and families between departments.
• Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
• Contacts every newly diagnosed patient at the time of the diagnosis.
• Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
• Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction.

Skills

Excellent communication skills

Education

BSN degree

MSN preferred

RN licensure in state

Job description

Atrium Health in Charlotte, NC is seeking a Registered Nurse to provide education, psychosocial support, and resources for newly diagnosed patients and their families, coordinating referrals for needed services.

You will educate patients and families about diagnosis, work-up, treatments including surgery and therapy, and connect them with financial resources, community supports, survivorship, and follow-up.