Nurse Manager- CBHC

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

Behavioral Health Network (BHN) is seeking a Nurse Manager for our Community Behavioral Health Center (CBHC) Outpatient Services in Worcester, MA. The role leads nursing and medical-assistant staff, ensures high-quality team-based care, and coordinates clinical operations.

The position requires an MA Registered Nurse license, at least 1 year in behavioral health, and strong leadership and communication skills.

Qualifications

• Current, unrestricted Massachusetts Registered Nurse license.
• Minimum of 1 year experience with a behavioral health population.
• Ability to supervise nursing and medical-assistant staff.
• Strong clinical judgement and communication skills.

Responsibilities

• Collaborate with CBHC leadership to ensure high-quality, team-based care.
• Supervise nursing and medical-assistant staff with guidance and oversight.
• Carry out physician orders, administer medications, and obtain vital signs.
• Support medication reconciliation, discharge planning, and care coordination.
• Contribute to assessments including withdrawal evaluation and standard tools like COWS/CIWA.
• Provide crisis counseling, risk-management, and psychoeducation.
• Complete assessments, progress notes, orders, and documentation on time.
• Identify and resolve clinical/operational issues in high-demand conditions.

Skills

Nursing leadership

Behavioral health experience

Clinical supervision

Team collaboration

Education

Massachusetts RN license

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Nurse Manager to join our Community Behavioral Health Center (CBHC) Outpatient Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Collaborate with CBHC leadership to ensure high-quality, team-based care and that services consistently meet required medical-component standards.
• Supervise nursing and medical-assistant staff, providing guidance, support, and oversight that promotes safe, effective, and compliant care.
• Carry out physician orders, administer medications, obtain vital signs, and complete medical screenings for individuals transitioning to higher levels of care.
• Support medication reconciliation, discharge planning, and care coordination across medical and psychiatric levels of care.
• Contribute to comprehensive assessments, including evaluation of substance-use withdrawal and administration of standardized tools such as COWS and CIWA.
• Provide brief crisis counseling, individualized risk-management and safety planning, and psychoeducation to individuals receiving services.
• Complete assessments, progress notes, physician orders, medication orders, and other required documentation clearly, accurately, and within established timeframes.
• Identify and resolve clinical and operational issues as they arise, maintaining effectiveness and sound judgment in changing or high-demand conditions.
• Manage medical supplies and inventory, maintain nursing licensure, complete mandatory training, and support essential program operations as required.

Who You Are

• Current, unrestricted Massachusetts Registered Nurse license required.
• At least one year of experience working with a behavioral health population required.
• Basic understanding of mental health conditions and appropriate pharmaceutical and psychoeducational interventions required.
• Demonstrated ability to assess, coordinate, and facilitate individuals' medical needs within community-based behavioral health services.
• Ability to supervise and support nursing and medical-assistant staff while promoting accountability, teamwork, and high-quality care.
• Cultural responsiveness and the ability to work effectively with individuals from diverse backgrounds and with complex or challenging needs.
• Excellent clinical judgment, problem-solving, verbal and written communication, organization, collaboration, and technology skills.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you. Salary Range: $95,000-$115,000