Nurse Manager- (A-CCS)

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

PTO

403(b) plan

Educational assistance

Medical, dental, vision coverage

Employee assistance program

Job summary

Behavioral Health Network, Inc (BHN) seeks a Senior Nurse Manager to provide clinical leadership for the A-CCS Services team, overseeing nursing care at Holyoke and Westfield Respite sites.

You will supervise nurses, conduct comprehensive assessments, and coordinate medical interventions and discharge planning to ensure continuity of care within a values-driven organization. Strong MAP knowledge and teamwork are essential.

Qualifications

• Massachusetts registered nurse license is required.
• One year (or more) experience with behavioral health population and one year of medical-surgical nursing experience.
• Knowledge of Medication Administration Program (MAP) policies and safe high-alert medication administration is required.

Responsibilities

• Provide high-quality community-based nursing care and clinical leadership at BHN's Holyoke and Westfield Respite sites.
• Supervise, train, schedule, support, and evaluate program nurses across shifts.
• Complete nursing assessments and recommend treatment or referrals using least restrictive approach.
• Transcribe, verify, administer, refill, inventory, and dispose of medications per MAP policies.
• Collaborate with leadership, staff, pharmacies, and partners to support treatment planning and continuity of care.
• Monitor health status, treatment progress, and medication needs; respond to concerns.
• Educate individuals and staff on health conditions, medications, and MAP requirements.
• Maintain a safe, healthy program environment and professional boundaries.
• Complete nursing documentation and ensure timely records.
• Facilitate transfers, aftercare planning, and discharge with proper logistics.

Skills

Nursing leadership

Supervision

Team coordination

Clinical assessment

MAP policies

Communication skills

Cultural responsiveness

Medical-surgical nursing

Education

Massachusetts RN license

High school diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Senior Nurse Manager to join our A-CCS Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Provide high-quality, community-based nursing care and clinical leadership for individuals served at BHN's Holyoke and Westfield Respite sites.
• Supervise, train, schedule, support, and evaluate program nurses while coordinating nursing coverage and workflow across shifts.
• Complete comprehensive nursing assessments, including review of systems, diagnosis, and mental status, and recommend appropriate treatment or referrals using the least restrictive approach.
• Transcribe, verify, administer, refill, inventory, and dispose of medications in accordance with Medication Administration Program (MAP) policies and protocols.
• Collaborate with the Senior Nurse Manager, providers, program leadership, staff, pharmacies, and collateral partners to support treatment planning, medical interventions, and continuity of care.
• Monitor individuals' health status, treatment progress, medication needs, and self-medication skills, responding promptly to emerging medical or behavioral health concerns.
• Educate individuals served and staff about health conditions, medications, self-medication skills, MAP requirements, vital signs, and high-alert medication procedures.
• Maintain a safe, healthy, and supportive program environment while building rapport and reinforcing appropriate clinical and professional boundaries.
• Complete and approve nursing assessments, progress notes, medication orders, inventories, discharge summaries, and other required documentation accurately and on time.
• Facilitate transfers, aftercare planning, and discharge to the next appropriate level of care while managing medical supplies, required training, licensure, and other essential program operations.

Who You Are

• Current, unrestricted Massachusetts Registered Nurse license required.
• High school diploma or GED required.
• At least one year of experience or training working with a behavioral health population and one year of post-graduate medical-surgical nursing experience required.
• Strong understanding of mental health conditions and appropriate pharmaceutical, medical, and psychoeducational interventions required.
• Knowledge of Medication Administration Program (MAP) policies and procedures, including safe administration of high-alert medications, required.
• Ability to assess and coordinate medical and psychiatric needs, facilitate appropriate referrals, and deliver high-quality community-based care.
• Demonstrated ability to supervise and develop nursing staff, manage competing priorities, respond effectively to urgent needs, and promote accountability and teamwork.
• Cultural responsiveness and the ability to build trust and work effectively with individuals from diverse backgrounds and with complex or challenging needs.
• Excellent clinical judgment, problem-solving, organization, technology, and verbal and written communication skills.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Salary Range-$95,000-$115,000