Nuclear Field Service Engineer — 70% Travel

hireneXus; Ohio; Remote; USD 75,000 - 105,000; Full time

Job summary

hireneXus seeks a Field Service Engineer to install, configure, test, and commission complex nuclear measurement equipment at customer sites across the Midwest and Central US. The role requires traveling up to 70% and performing diagnostics, troubleshooting, and customer training with limited supervision.

You will collaborate with Technical Support and Engineering to resolve issues, document service activities, and maintain safety and quality standards in every engagement.

Qualifications

• Strong technical aptitude with a preferred background in Electronics, Mechanical Engineering, Science, Physics, or a related technical discipline.
• Excellent verbal communication skills with the ability to explain technical information clearly.
• Strong organizational, documentation, typing/keyboarding, and written reporting abilities.
• Self-motivated and disciplined, with an entrepreneurial mindset and the ability to work effectively both independently and as part of a team.
• Strong logical and analytical problem-solving skills, particularly when addressing complex technical issues.
• Ability to understand and consistently follow all applicable company and job-site safety procedures.
• Ability to safely lift and handle equipment weighing 50+ pounds.
• Willingness to travel approximately 70% within the assigned region.
• Valid driver's license required.

Responsibilities

• Install, configure, test, and commission complex nuclear measurement equipment and systems at customer sites, including proprietary hardware and software.
• Follow established installation and testing procedures to verify proper system functionality and performance.
• Provide customers with an overview of installed equipment, software, and basic system operating procedures.
• Diagnose and troubleshoot equipment failures by analyzing hardware, software, and system-level issues.
• Identify the root cause of technical problems and implement appropriate corrective actions to restore system functionality.
• Collaborate closely with Technical Support and Engineering teams to investigate, isolate, and resolve complex system faults.
• Prepare detailed field service reports, logs, and other documentation to accurately record completed work and communicate issues requiring additional attention.
• Maintain a professional and customer-focused presence during all field assignments and interactions.
• Build positive customer relationships by providing knowledgeable, responsive, and courteous service.
• Perform equipment troubleshooting, testing, and repairs at the company facility as required.
• Provide technical assistance and troubleshooting support to customers and internal teams by phone and email.
• Support other service and technical activities as needed.

Skills

Electronics

Mechanical Engineering

Science

Physics

Verbal communication

Education

Electronics or Nuclear Engineering degree

Tools

SQL Server

Crystal Reports

Microsoft Access

Job description

hireneXus seeks a Field Service Engineer to install, configure, test, and commission complex nuclear measurement equipment at customer sites across the Midwest and Central US. The role requires traveling up to 70% and performing diagnostics, troubleshooting, and customer training with limited supervision.

You will collaborate with Technical Support and Engineering to resolve issues, document service activities, and maintain safety and quality standards in every engagement.