NPI Training Lead, Semiconductor Equipment

Applied Materials, Inc.; Billerica (MA); On-site; USD 84,000 - 116,000; Full time

Job summary

Applied Materials, Inc. in Billerica, MA seeks a New Product (NPI) instructor to blend technical instruction with expert training on new PLC/NPI tools and chambers.

The role embeds in the BU to learn new products, start up tasks, and deliver initial classroom and hands‑on training, then transition to volume production with a trained instructor. The ideal candidate holds a bachelor in engineering/education/training with 4+ years in semiconductor equipment, strong communication, presentation, and

Qualifications

• Bachelor degree in engineering, education, or training; 4 years semiconductor equipment experience; strong communication and presentation skills.

Responsibilities

• Conducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, work flow, and functional knowledge from the experts; understanding job‑specific functions and tasks; maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to training and business unit staff
• Communicates with product groups to obtain current product information for course updates; manages multiple projects of diverse scope and complexity; directs project team members.
• Represents AGS TS at divisional meetings, external conferences and industry task force activities
• Determines system utilization requirements by researching and testing systems
• Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard course development process/Instructional System Design (ISD); ensures the correct revisions of product procedures and schematics; identifies and corrects procedural issues with the business unit
• Lead NPI training development projects with minimal support; develops hardware training student guides by identifying and describing information needs; using basic desktop publishing (PowerPoint and Word); submitting initial versions for review; revising and editing final copy
• Maintains safe and healthy training environment by following organization standards and legal regulations; Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems
• Presents technical training in house and at customer sites; conducts training classes by presenting job‑specific classroom and hands‑on learning environments and opportunities; manages classroom/lab activities to ensure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned; actively certifies others; establishes new certification requirements
• Evaluates training by evaluating effectiveness of training to specific job applications
• Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building customer relationships and selling AGS TS products; analyzes customer issues/needs to determine future training opportunities; deliver training solutions for customer needs
• Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.
• Contributes to team effort by accomplishing related results as needed

Skills

Training delivery

Presentation skills

Project management

Team leadership

Communication

Independent learning

Education

Bachelor degree in engineering, education, or training

Tools

PowerPoint

Word

Desktop publishing

Job description

Applied Materials, Inc. in Billerica, MA seeks a New Product (NPI) instructor to blend technical instruction with expert training on new PLC/NPI tools and chambers.

The role embeds in the BU to learn new products, start up tasks, and deliver initial classroom and hands‑on training, then transition to volume production with a trained instructor. The ideal candidate holds a bachelor in engineering/education/training with 4+ years in semiconductor equipment, strong communication, presentation, and