Nothing Bundt Cakes Shift Lead

Nothing Bundt Cakes - San Diego; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Nothing Bundt Cakes - San Diego is seeking a Shift Leader to work with the bakery team, helping to manage daily operations and guest service. You will guide and support staff to uphold NbC standards and deliver an exceptional guest experience in a fast-paced environment.

You will lead and coach team members, ensuring a warm, welcoming atmosphere while driving sales and profitability, collaborating closely with the Bakery Manager and Assistant Manager to meet goals.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of guest-facing experience in retail or food-service.
• Leadership: coaching others and achieving productivity goals.
• Proficiency with Word, Excel and Outlook; comfortable learning new tech.
• Flexible schedule including mornings, evenings, weekends and holidays.

Responsibilities

• Collaborate with bakery management to drive sales and profitability.
• Execute day-to-day bakery operations and ensure NbC standards.
• Provide leadership and coaching to team members to deliver guest experience.
• Maintain a warm and welcoming environment for guests and staff.

Skills

Guest-facing

Leadership

Coaching

Education

High school diploma or GED

Tools

Word

Excel

Outlook

Job description

Shift Leader

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. As part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Responsibilities

• Collaborate with the bakery manager and assistant manager to drive sales and profitability.
• Execute day-to-day bakery operations and ensure compliance with NbC standards.
• Provide leadership and coaching to team members to create a superior guest experience.
• Maintain a warm and welcoming environment for guests and staff.

Qualifications

• High school diploma or GED; post‑secondary education is a plus.
• 1‑3 years of guest‑facing experience in a retail, restaurant or food‑service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.