Norwegian Speaking VIP Customer Support Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 72,000 - 108,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package (Flight,

PartialRelocation?Honestly

Job summary

Patrique Mercier Recruitment FR is seeking a VIP Customer Support Agent who speaks Norwegian to join a prestigious team delivering exceptional service to high-profile clients in a fast-paced environment. You will handle VIP Norwegian-speaking inquiries by phone, email, and chat, build strong client relationships, troubleshoot issues, and collaborate with other teams to ensure seamless service.

The package includes a competitive monthly salary, performance bonus, fully paid relocation, training,

Qualifications

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer support, ideally with VIP clients.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Familiarity with CRM systems and standard office software.
• Proactive approach with a dedication to providing high-quality customer service.

Responsibilities

• Deliver high-quality support to VIP Norwegian-speaking customers via phone, email, and chat.
• Build and maintain strong relationships with high-value clients, ensuring their needs are met with precision.
• Troubleshoot and resolve complex customer inquiries and issues efficiently.
• Keep thorough records of customer interactions to ensure continuity and effective follow-up.
• Work collaboratively with other teams to facilitate seamless service delivery and resolution of client issues.
• Provide insights and feedback to improve customer service processes and enhance client satisfaction.
• Stay informed about our products and services to provide accurate and relevant information to clients.

Skills

Norwegian

English

VIP support experience

Tools

CRM systems

Office software

Job description

Patrique Mercier Recruitment FR is in search of a Norwegian Speaking VIP Customer Support Agent to join a prestigious team dedicated to providing exemplary service to high-profile clients. This role is perfect for individuals who are passionate about delivering outstanding customer experiences and enjoy working in a fast-paced environment.

Responsibilities

• Deliver high-quality support to VIP Norwegian-speaking customers via phone, email, and chat.
• Build and maintain strong relationships with high-value clients, ensuring their needs are met with precision.
• Troubleshoot and resolve complex customer inquiries and issues efficiently.
• Keep thorough records of customer interactions to ensure continuity and effective follow-up.
• Work collaboratively with other teams to facilitate seamless service delivery and resolution of client issues.
• Provide insights and feedback to improve customer service processes and enhance client satisfaction.
• Stay informed about our products and services to provide accurate and relevant information to clients.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Proven experience in customer support, ideally with VIP clients.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Familiarity with CRM systems and standard office software.
• A proactive approach and a dedication to providing high-quality customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...