Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round

The Maryland-National Capital Park & Planning Commission; Bowie (MD); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The Maryland National Capital Park & Planning Commission is seeking a Customer Service Representative for the Prince George’s County Northern Recreation and Leisure Services Division. You will greet patrons, answer questions, and promote a positive experience at community facilities, while processing registrations and handling payments.

Responsibilities include assisting with daily operations, maintaining customer-focused service, and supporting staff and events.

Qualifikationen

• Excellent customer service skills.
• Ability to stand and move for extended periods.
• Minimum age of 18 to apply.

Aufgaben

• Greet patrons and answer inquiries in person or by phone.
• Process program registrations, memberships, and facility reservations.
• Handle payments and basic recordkeeping.
• Assist with administrative tasks and daily facility operations.
• Maintain a safe, welcoming, and customer-focused environment.”

Kenntnisse

Strong communication

Interpersonal skills

Teamwork

Attention to detail

Organizational skills

Customer service

Ausbildung

High School Diploma/GED

First Aid CPR AED (Preferred)

Jobbeschreibung

The Maryland National Capital Park & Planning Commission is one of the largest organizations servicing both Montgomery and Prince George’s counties.

Prince George’s County Northern Recreation and Leisure Services Division, is looking for talented people to join our team. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. This position will be responsible for providing excellent customer service to employees and visitors.

• Responding to inquiries in person, and by phone
• Processing program registrations, memberships, and facility reservations
• Handling payments and basic recordkeeping
• Assisting with administrative tasks and daily facility operations
• Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division

Required.

• All selected candidates must display excellent customer service skills. Requires periods of standing, frequent walking, repeated bending, stretching, or reaching.
• Minimum age of 18.

Preferred

• High School Diploma/GED
• First Aid, CPR, and AED certifications (Training classes available)

Knowledge, Skills and Abilities

• Strong communication and interpersonal skills
• Ability to work with well others and be part of a team
• Strong attention to detail and organizational skills
• General cleaning of buildings

May be subject to drug and alcohol testing.

A criminal background check will be completed prior to hire.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.