Community Recreation Front Desk Associate

The Maryland-National Capital Park & Planning Commission; Bowie (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

The Maryland National Capital Park & Planning Commission is seeking a Customer Service Representative for the Prince George’s County Northern Recreation and Leisure Services Division. You will greet patrons, answer questions, and promote a positive experience at community facilities, while processing registrations and handling payments.

Responsibilities include assisting with daily operations, maintaining customer-focused service, and supporting staff and events.

Qualifications

• Excellent customer service skills.
• Ability to stand and move for extended periods.
• Minimum age of 18 to apply.

Responsibilities

• Greet patrons and answer inquiries in person or by phone.
• Process program registrations, memberships, and facility reservations.
• Handle payments and basic recordkeeping.
• Assist with administrative tasks and daily facility operations.
• Maintain a safe, welcoming, and customer-focused environment.”

Skills

Strong communication

Interpersonal skills

Teamwork

Attention to detail

Organizational skills

Customer service

Education

High School Diploma/GED

First Aid CPR AED (Preferred)

Job description

The Maryland National Capital Park & Planning Commission is seeking a Customer Service Representative for the Prince George’s County Northern Recreation and Leisure Services Division. You will greet patrons, answer questions, and promote a positive experience at community facilities, while processing registrations and handling payments.

Responsibilities include assisting with daily operations, maintaining customer-focused service, and supporting staff and events.