Guest Services Associate — Parks & Recreation

Maryland-National Capital Park and Planning Commission; Hillcrest Heights (MD); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Sick Leave Benefits

Credit Union

Job summary

Maryland-National Capital Park and Planning Commission (M-NCPPC) is seeking Customer Service Representatives to greet residents and guests and provide frontline support at community and recreation facilities. You will respond to inquiries, process registrations and reservations, handle payments, and assist with daily operations while maintaining a safe, welcoming environment and teamwork with staff.

Shifts vary, including evenings and weekends; this is a seasonal intermittent posting with

Qualifications

• Excellent customer service skills.
• Able to stand, walk, bend, reach as needed.
• No prior experience required beyond basic duties.

Responsibilities

• Greet residents and guests and provide frontline support.
• Process program registrations, memberships, and facility reservations.
• Handle payments and basic recordkeeping.
• Assist with administrative tasks and daily facility operations.
• Maintain a welcoming and safe environment and support staff and events.

Skills

Customer service

Communication

Teamwork

Detail orientation

Cash handling

Education

High School Diploma/GED

Job description

Maryland-National Capital Park and Planning Commission (M-NCPPC) is seeking Customer Service Representatives to greet residents and guests and provide frontline support at community and recreation facilities. You will respond to inquiries, process registrations and reservations, handle payments, and assist with daily operations while maintaining a safe, welcoming environment and teamwork with staff.

Shifts vary, including evenings and weekends; this is a seasonal intermittent posting with