Northeast Multinational Zone Lead — Growth & Strategy

American International Group, Inc.

New York (NY)

On-site

USD 157,000 - 197,000

Full time

8 days ago

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Job summary

American International Group, Inc. seeks a Multinational Zonal Lead – Northeast Zone to oversee a portfolio of Tier 1 and Tier 2 multinational clients. You will lead a dedicated team, drive end-to-end multinational programs, and align with global fronting strategies to deliver exceptional service and growth in the U.S.

Northeast region. You will collaborate with product and distribution teams, manage performance metrics, and participate in zonal management meetings, while developing a robust

Qualifications

Client focused with significant experience dealing with senior client personnel and executives.
Effective team and people manager with ability to attract and develop talent.
Capable of handling multiple priorities, timelines and service standards.
Operational improvement mindset and strong technical knowledge of multinational programs.

Responsibilities

Lead a team of Multinational Client Executives and Coordinators to deliver superior service.
Engage with stakeholders to promote the multinational value proposition and drive strategy.
Manage end-to-end multinational programs, including fronting and captive arrangements.
Ensure SLAs, performance metrics, and client experience are optimized across the zone.

Skills

Analytical

Customer service

Interpersonal

Communication

Broker relationship management

Negotiation

People Management

Education

ACII

ARe

CPCU

ARM

Tools

MS Outlook

Excel

Word

Job description

Northeast region. You will collaborate with product and distribution teams, manage performance metrics, and participate in zonal management meetings, while developing a robust

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