North Miami #20 Server

Flanigan's; Florida; On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Five day work week

Paid vacation after 1 year

Health insurance – Medical & Dental

401K Plan – Immediate eligibility

Shift meals at 50% off

Job summary

Flanigan’s is seeking energetic team members who thrive in a fast-paced restaurant environment. You will greet guests, take orders, and deliver meals with accuracy and courtesy, while maintaining a clean and welcoming dining area.

Daily responsibilities include processing payments, upselling promotions, and coordinating with kitchen staff. A customer-first attitude and reliability are essential for success in this role.

Qualifications

• Must be able to stand 100% of shift.
• Lift up to 50 lbs.
• English reading and writing required.
• Complete Florida Responsible Vendor program in compliance with Florida statutes.
• Complete and pass food safety certification in compliance with Florida statutes.

Responsibilities

• Follow safety and sanitation policies and procedures.
• Support team in maintaining table appearance and service flow.
• Know menu items and promotions; answer guests' questions clearly.
• Enter orders into POS accurately and promptly.
• Deliver orders from kitchen/bar to guests promptly and courteously.
• Assess guests' demeanor and summon a Manager when needed.
• Process payments accurately and provide correct change.
• Perform shift changes, opening/closing duties, and sidework.
• Restock and maintain restroom cleanliness for guests.

Skills

Customer service

English proficiency

Mobility/standing

Education

Florida Responsible Vendor certification

Food safety certification

Tools

POS system

Job description

Overview

At Flanigan’s, we strive to bring together warm, caring, friendly, outgoing people, who find joy in serving others. Our servers play a vital role in every meal – welcoming and guiding, taking orders and serving, and attending to details.

Responsibilities

• Follows all company safety and sanitation policies and procedural training
• Support fellow employees in maintaining table appearance, food/drink running, etc. as needed
• Be knowledgeable regarding Food & Beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly
• Accurately write down guests’ orders and enter into POS system, in a timely manner
• Retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
• Ability to assess guests’ demeanor and identify when to summon a Manager
• Collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
• Perform shift changes, opening/closing duties, assigned sidework
• Restock and maintain restroom cleanliness for guests

Qualifications

• Can physically stand/walk 100% of shift
• Can reach, bend, stoop frequently
• Able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
• Ability to speak, read and write English
• Ability to read and write handwritten guest checks, notes, etc
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off