North America Enterprise IT Architect — Hybrid, Strategic Leader

Sonova USA, Inc.; Aurora (IL); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Life/AD&D insurance

Disability coverage (STD/LTD)

Hearing aid discount for employees and

PTO and paid holidays

Flexible Spending Accounts

Employee Assistance Program

Job summary

Sonova USA, Inc. seeks an Enterprise IT Architect, North America to translate regional business needs into scalable technology solutions. You will partner with regional leaders, define roadmaps, and guide delivery teams while ensuring alignment with global IT strategy.

You will lead modernization efforts across ERP, CRM, and related systems, leveraging SAP, Salesforce, and Microsoft tech in a dynamic, hybrid environment. English fluency is essential.

Qualifications

• 10+ years of progressive IT experience in enterprise/solution architecture.
• Experience leading regional IT initiatives in a global organization.
• Fluent English communication and strong stakeholder management.

Responsibilities

• Partner with regional business leaders to understand technology needs and priorities.
• Develop regional application and architecture roadmaps aligned with global strategy.
• Evaluate processes and apps to identify gaps and improvements.
• Provide architecture guidance across ERP, CRM, WMS, MES, QMS, and related apps.
• Assess options, data requirements, risks, and trade-offs for scalable solutions.
• Serve as primary contact for regional app requirements and escalations.
• Collaborate with global IT teams to align regional initiatives with enterprise roadmaps.
• Build trusted relationships with stakeholders, partners, and cross-functional teams.
• Support modernization and digital transformation across eCommerce, EDI, AI, and customer engagement.
• Provide leadership to regional delivery teams to drive outcomes.

Skills

Enterprise architecture

Solution architecture

Stakeholder management

Strategic thinking

Leadership

English fluency

Education

Bachelor's degree or equivalent in Computer Science, Information Management, Business, Technology, or a related field

Tools

ERP systems (SAP)

CRM systems

WMS

MES

QMS

Microsoft technologies

Salesforce

Job description

Sonova USA, Inc. seeks an Enterprise IT Architect, North America to translate regional business needs into scalable technology solutions. You will partner with regional leaders, define roadmaps, and guide delivery teams while ensuring alignment with global IT strategy.

You will lead modernization efforts across ERP, CRM, and related systems, leveraging SAP, Salesforce, and Microsoft tech in a dynamic, hybrid environment. English fluency is essential.