Enterprise IT Architect

Sonova USA, Inc.; Aurora (IL); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Life/AD&D insurance

Disability coverage (STD/LTD)

Hearing aid discount for employees and

PTO and paid holidays

Flexible Spending Accounts

Employee Assistance Program

Job summary

Sonova USA, Inc. seeks an Enterprise IT Architect, North America to translate regional business needs into scalable technology solutions. You will partner with regional leaders, define roadmaps, and guide delivery teams while ensuring alignment with global IT strategy.

You will lead modernization efforts across ERP, CRM, and related systems, leveraging SAP, Salesforce, and Microsoft tech in a dynamic, hybrid environment. English fluency is essential.

Qualifications

• 10+ years of progressive IT experience in enterprise/solution architecture.
• Experience leading regional IT initiatives in a global organization.
• Fluent English communication and strong stakeholder management.

Responsibilities

• Partner with regional business leaders to understand technology needs and priorities.
• Develop regional application and architecture roadmaps aligned with global strategy.
• Evaluate processes and apps to identify gaps and improvements.
• Provide architecture guidance across ERP, CRM, WMS, MES, QMS, and related apps.
• Assess options, data requirements, risks, and trade-offs for scalable solutions.
• Serve as primary contact for regional app requirements and escalations.
• Collaborate with global IT teams to align regional initiatives with enterprise roadmaps.
• Build trusted relationships with stakeholders, partners, and cross-functional teams.
• Support modernization and digital transformation across eCommerce, EDI, AI, and customer engagement.
• Provide leadership to regional delivery teams to drive outcomes.

Skills

Enterprise architecture

Solution architecture

Stakeholder management

Strategic thinking

Leadership

English fluency

Education

Bachelor's degree or equivalent in Computer Science, Information Management, Business, Technology, or a related field

Tools

ERP systems (SAP)

CRM systems

WMS

MES

QMS

Microsoft technologies

Salesforce

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

We are seeking a strategic and business-focused Enterprise IT Architect, North America to help shape the future of our regional technology landscape. In this role, you'll partner with senior business and IT leaders to translate evolving needs across Sales & Marketing, Logistics, Manufacturing, and other functions into scalable, secure, and future-ready technology solutions.

You’ll serve as a trusted technology advisor for the region, defining application roadmaps, evaluating solutions, guiding IT delivery teams, and ensuring regional priorities align with global IT architecture and strategy.

What You’ll Do

• Partner with regional business leaders to understand technology needs, business priorities, and opportunities across Sales & Marketing, Logistics, and Manufacturing.
• Develop regional application and architecture roadmaps that align business requirements with global IT strategy, standards, and platforms.
• Evaluate business processes and existing applications to identify gaps, simplification opportunities, and technology improvements.
• Provide architecture guidance across enterprise platforms including ERP, CRM, WMS, MES, QMS, retail, and related business applications.
• Assess solution options, integrations, data requirements, risks, and trade-offs to recommend scalable and sustainable technology solutions.
• Serve as a key point of contact for regional application requirements, priorities, and escalations while providing direction to IT delivery teams.
• Collaborate with global IT teams to ensure regional initiatives align with enterprise architecture principles and technology roadmaps.
• Build trusted relationships with senior stakeholders, technology partners, suppliers, and cross-functional teams.
• Support application modernization and digital transformation initiatives across areas such as eCommerce, EDI, AI, and customer engagement technologies.
• Provide leadership and guidance to regional delivery teams to drive successful execution and measurable business outcomes.

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Management, Business, Technology, or a related field.
• Approximately 10 years of progressive IT experience, including experience in enterprise, solution, or application architecture within a complex global organization.
• Strong understanding of enterprise architecture, application lifecycle management, governance, integrations, data flows, and data harmonization.
• Hands-on experience with enterprise platforms such as ERP, CRM, WMS, MES, and/or QMS, with exposure to SAP, Microsoft technologies, Salesforce, or comparable solutions.
• Experience developing technology roadmaps, evaluating solution options, and translating complex business requirements into practical architecture decisions.
• Broad exposure to application modernization and digital transformation, including technologies such as eCommerce, EDI, contact center solutions, and AI.
• Strong business and technology acumen with excellent analytical, problem-solving, and strategic thinking skills.
• Exceptional stakeholder management and communication skills, including experience presenting complex technology concepts to senior leadership.
• Ability to lead and influence delivery teams within a global, matrixed environment.
• Fluent professional communication skills in English.

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Hearing aid discount for employees and family
• Internal social recognition platform

This role's pay range is between: $150,000 - $180,000 annually. This role is also bonus eligible.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.