North America Digital Solutions Key Account Director

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Job summary

Ladders is seeking a North America Digital Solutions Key Account Director to lead strategic account management for major customers in the Energy & Utilities sector, with a focus on complex enterprise and telecommunications environments.

In this role you will build executive relationships, shape multi-year revenue plans, and partner with cross-functional teams to align solutions with customer infrastructure needs, navigating long-cycle negotiations and high-visibility industry forums.

Qualifications

• Bachelor's degree in Engineering, Business, Marketing, or related field.
• 10+ years of commercial leadership in technology or telecommunications.
• Proven success managing complex, enterprise-level customer engagements.
• Significant experience negotiating strategic contracts and partnerships.
• Strong understanding of data center infrastructure and fiber optic technologies.
• Ability to travel globally as required.

Responsibilities

• Develop and execute account strategies for major customers
• Establish executive relationships to understand customer needs
• Implement multi-year revenue growth plans
• Lead a team of key account managers to drive product growth
• Collaborate with stakeholders to align solutions with infrastructure needs
• Lead complex sales opportunities and contract negotiations
• Represent the organization at industry events and forums

Skills

Executive leadership

Strategic account management

Negotiation

Cross-functional collaboration

Communication

Education

Bachelor's degree in Engineering, Business, Marketing, or related field

10+ years of commercial leadership in technology or telecommunications

Job description

For our client, we are seeking a North America Digital Solutions Key Account Director to join the team of a leader in the Energy & Utilities space.

This role will lead strategic account management for major customers across North America, with a focus on driving growth in complex enterprise and telecommunications environments.

The position will build executive-level relationships, shape multi-year revenue plans, and partner closely with cross-functional stakeholders to align solutions with customer infrastructure needs.

It is well suited for a commercially driven leader who can navigate long-cycle sales, negotiate strategic agreements, and represent the organization in high-visibility industry forums.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $150,000 – $180,000 annually

Responsibilities

• Develop and execute account strategies for major customers
• Establish executive relationships to understand customer needs
• Implement multi-year revenue growth plans
• Lead a team of key account managers to drive product growth
• Collaborate with stakeholders to align solutions with infrastructure needs
• Lead complex sales opportunities and contract negotiations
• Represent the organization at industry events and forums

Qualifications

• Bachelor's degree in Engineering, Business, Marketing, or a related field
• 10+ years of commercial leadership experience in technology or telecommunications
• Proven success managing complex, enterprise-level customer engagements
• Significant experience negotiating strategic contracts and partnerships
• Strong understanding of data center infrastructure and fiber optic technologies
• Ability to travel globally as required

Benefits

• Opportunity to work with major telecom providers
• Leadership role in a growing team
• Exposure to industry events and executive discussionsCollaboration with cross-functional teams
• Access to market insights and strategic guidance

Our client is an equal opportunity employer.