Account Director, Utility

Ladders; United States; Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Innovative energy tech projects

Collaborative energy industry team

Learning platforms and career dev.

Competitive health and retirement

Paid leave and flexible work

Job summary

Ladders is assisting a leader in the Manufacturing & Automotive space by seeking an Account Director, Utility who will own strategic relationships with a key utility customer and drive account growth. This remote role requires disciplined sales execution and cross-functional collaboration to advance complex initiatives.

Location: Remote - US-based candidates; no visa sponsorship. Compensation: $125,000–$150,000 annually.

Qualifications

• Bachelor's degree in a technical, engineering, or business discipline required.
• MBA preferred.
• 10+ years of relevant experience in customer-facing sales, preferably in energy.
• Experience working in a matrixed organization and CRM-based sales processes.

Responsibilities

• Manage the overall relationship with a strategic utility account.
• Develop and execute strategic account plans aligned with customer priorities.
• Coordinate cross-functional teams to support customer initiatives.
• Identify and advance opportunities that increase customer value.
• Lead complex commercial discussions and negotiations.
• Monitor satisfaction and resolve concerns in a timely manner.

Skills

Customer-facing sales

CRM experience

Matrixed organization experience

Strategic relationship management

Negotiation skills

Education

Bachelor's degree (technical, engineering, or business)

MBA preferred

Tools

CRM software

Job description

For our client, we are seeking a Account Director, Utility to join the team of a leader in the Manufacturing & Automotive space. This remote role will own strategic relationships with a key utility customer and drive account growth through disciplined sales execution. The position requires building trusted partnerships across stakeholder groups while aligning customer priorities with commercial opportunities. It also calls for close collaboration across internal teams to advance complex initiatives, manage negotiations, and strengthen long-term customer satisfaction.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $125,000 – $150,000 annually

Responsibilities

• Manage the overall relationship with a strategic utility account
• Build and maintain long-term relationships with customer stakeholders
• Develop and execute strategic account plans that align with customer priorities
• Coordinate cross-functional teams to support customer initiatives
• Identify, prioritize, and advance opportunities that increase customer value
• Facilitate complex commercial discussions and negotiations
• Monitor customer satisfaction and support timely resolution of concerns

Qualifications

• Bachelor's degree in a technical, engineering, or business discipline required
• MBA preferredi>pic>tion>10+ years of relevant experience
• Experience in customer-facing sales, preferably within the energy industry
• Proven ability to work effectively within a matrixed organization
• Experience in customer relationship management, sales, and problem resolution
• Sound business acumen with an understanding of customer and market dynamics

Benefits

• Opportunities to work on innovative technologies that shape the future of energy
• Collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.