North America Aftermarket Training Lead

Dana Incorporated; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Dana Incorporated in Novi, MI seeks a Technical Trainer to drive North American aftermarket training programs. You will coordinate field trainings, develop content, and support online learning tools to improve product knowledge and service delivery.

The role requires 2+ years as a technician, engineer, or trainer, strong presentation skills, and willingness to travel 50–70% across regions. You will collaborate across teams to deliver impactful training to internal staff and customers.

Qualifications

• 2+ years’ experience preferred as a Technician, Engineer, or Technical Trainer.
• Advance Problem-solving
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Support delivery of product, service, and sales training across the North American Aftermarket.
• Coordinate field training activities in the U.S. and collaborate with global training teams.
• Assist in managing training materials, digital content, and external training resources.
• Help organize and schedule training programs, ensuring alignment and avoiding duplication across regions.
• Contributes to the development and maintenance of training content, including digital and hands-on formats.
• Support the expansion of online training tools and learning platforms.
• Assist with responding to training requests and prioritizing them based on business needs.
• Participate in delivering product training sessions for internal teams and customers.
• Help maintain documentation of training procedures, materials, and best practices.
• Track and report on training participation and effectiveness metrics.

Skills

Strong presentation and communication

Small and large group training

Strong organizational skills

Independent and collaborative work

Customer-focused mindset

Travel readiness

Willingness to travel

Ability to work across teams

Tools

Microsoft Office

Job description

Dana Incorporated in Novi, MI seeks a Technical Trainer to drive North American aftermarket training programs. You will coordinate field trainings, develop content, and support online learning tools to improve product knowledge and service delivery.

The role requires 2+ years as a technician, engineer, or trainer, strong presentation skills, and willingness to travel 50–70% across regions. You will collaborate across teams to deliver impactful training to internal staff and customers.