Nonprofit Salesforce Admin — Hybrid, Data-Driven Impact

Northern Manhattan Improvement Corporation (NMIC); New York (NY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401k with agency contribution

PTO and holidays

Job summary

Northern Manhattan Improvement Corporation (NMIC) seeks an experienced Salesforce Administrator to lead staff-wide Salesforce capacity building during a major NPC/NPSP transformation. You will support system governance, security, and daily operations to improve program delivery and reporting.

Reporting to the Lead Systems Developer, you will work with program staff, external vendors, and NMIC leadership to enable data-driven service delivery while ensuring data accuracy and confidentiality in a

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 2 years of experience as a Salesforce Administrator, preferably in a nonprofit setting with NPC or NPSP.
• Salesforce Administrator certification or willingness to obtain; NMIC supports certification training.
• Strong data management skills, including imports/exports, validation, data quality.
• Ability to troubleshoot system issues and provide user support.
• Strong Excel skills and comfort working with datasets.

Responsibilities

• System Support & Configuration: configure Salesforce, updates, flows, validation rules, page layouts, permission sets.
• User Support & Training: helpdesk support, onboarding and training, documentation creation.
• Data Quality & Maintenance: monitor data quality, support imports/exports, ensure consistent data entry.
• Reporting & Analysis: build reports/dashboards and support program performance reporting.
• Implementation Support: assist with rollout activities, data migration, and change management.

Skills

Salesforce administration

Nonprofit experience

Data management

Communication skills

Attention to detail

Education

Bachelor’s degree or equivalent experience

Salesforce Administrator Certification

Tools

Flow Builder

Data Loader

Data Import Wizard

Reports and Dashboards

Role hierarchy & OWD

Job description

Northern Manhattan Improvement Corporation (NMIC) seeks an experienced Salesforce Administrator to lead staff-wide Salesforce capacity building during a major NPC/NPSP transformation. You will support system governance, security, and daily operations to improve program delivery and reporting.

Reporting to the Lead Systems Developer, you will work with program staff, external vendors, and NMIC leadership to enable data-driven service delivery while ensuring data accuracy and confidentiality in a