Nonprofit Partnerships Eligibility Specialist

ROCS Grad Staffing; Washington (District of Columbia, WA); On-site; USD 40,000 - 50,000; Full time

Job summary

ROCS Grad Staffing is seeking a detail-oriented administrative professional to support nonprofit outreach and the partnership eligibility process in Washington, DC. You will guide nonprofits through the online application system, conduct thorough reviews of eligibility materials, and follow up on outstanding items with clear written and verbal communication.

The role requires at least 1 year of customer service or administrative experience, strong organizational skills, and proficiency with

Qualifications

• High School diploma or GED; bachelor's preferred.
• 1+ years customer service or administrative experience.
• Proficiency with MS Office applications (Outlook, Teams, Word, Excel).
• Ability to understand, interpret and communicate complex information to diverse audiences.
• Strong organizational and record-keeping skills.

Responsibilities

• Communicate partnership criteria to nonprofit partners clearly by phone and email.
• Troubleshoot and assist through the online application system during eligibility.
• Review partner eligibility applications, including IRS Form 990 and financials.
• Document findings and communicate with nonprofits by phone and email.
• Ensure deadlines are met and address application deficiencies.
• Track status of partner eligibility applications and respond to inquiries.
• Maintain written correspondence and file documentation.
• Enter collected documents into the online application system.
• Assemble and review documentation using collected information.
• Perform additional administrative tasks as needed.

Skills

Customer service

Data entry

Clerical experience

Administrative experience

Organizational skills

Attention to detail

Education

High School diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

ROCS Grad Staffing is seeking a detail-oriented administrative professional to support nonprofit outreach and the partnership eligibility process in Washington, DC. You will guide nonprofits through the online application system, conduct thorough reviews of eligibility materials, and follow up on outstanding items with clear written and verbal communication.

The role requires at least 1 year of customer service or administrative experience, strong organizational skills, and proficiency with