Non-Food Store Lead & Operations Manager

Dollar General; Crossville (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

Dollar General in Crossville, TN is seeking a Manager on Duty to oversee the Non-Food Department and store operations when needed. You will monitor inventory, ensure appealing merchandising, and deliver quality customer service.

This role requires strong cash handling, staff training, and adherence to safety and security procedures. You will support Store Manager and Assistant Manager and drive store performance.

Qualifications

• High school diploma or GED required.
• Two to three years retail clerk experience preferred.
• Prior lead experience in grocery/store setting a plus.
• Attainment of local food handling certifications if applicable.
• Ability to perform cash handling and math calculations.

Responsibilities

• Oversee Non-Food Department and store operations when manager on duty.
• Ensure inventory accuracy, shelving standards, and merchandise presentation.
• Maintain cash accountability, key control, and security practices.
• Train and develop associates; ensure staffing coverage.
• Direct intake of new merchandise and organize receiving area.
• Provide excellent customer service and resolve issues promptly.

Skills

Cash handling

Cash register

Safety policies

Communication

Plan-o-gram adherence

Inventory control

Customer service

Education

High school diploma or equivalent

Job description

Dollar General in Crossville, TN is seeking a Manager on Duty to oversee the Non-Food Department and store operations when needed. You will monitor inventory, ensure appealing merchandising, and deliver quality customer service.

This role requires strong cash handling, staff training, and adherence to safety and security procedures. You will support Store Manager and Assistant Manager and drive store performance.