Non-Clinical - Administrative/Customer Relationship Liaison

TALENT Software Services; Los Altos (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

TALENT Software Services in Silicon Valley seeks a field-based Employer Outreach Representative to engage with a diverse set of employers and community partners across San Jose, Santa Clara, Mountain View, Los Altos, and surrounding areas.

This hybrid role combines remote work with 2–4 days of field activity each week, travel to Emeryville or Sacramento occasionally, and a focus on building lasting relationships through outreach and events.

Qualifications

• 2+ years in employer outreach or related client-facing role.
• Proven ability to build and maintain professional relationships with partners.
• Strong interpersonal, presentation, and verbal communication skills.
• Experience working in a remote, field-based environment is a plus.

Responsibilities

• Meet with employers and community partners to strengthen relationships.
• Attend community and employer events across San Jose, Santa Clara, Mountain View, Los Altos and surrounding areas.
• Coordinate outreach activities, track contacts, and manage multiple stakeholders.
• Travel 2–4 days per week and participate in select weekend events as needed.

Skills

Employer outreach

Relationship management

Sales

Account management

Community outreach

Client-facing role

Job description

Join our dynamic team as we expand our reach in the vibrant and innovative Silicon Valley area. Based in Los Altos, CA, this position offers the unique opportunity to engage with a diverse range of employers and community partners in one of the most exciting regions in the world. Enjoy the flexibility of remote work combined with the enriching experience of field-based activities.

Requirements

• 2 years of experience in employer outreach, relationship management, sales, account management, community outreach, or a related client-facing role
• Based in the Silicon Valley area with regular access to San Jose, Santa Clara, Mountain View, and Los Altos
• Ability to travel in the field 2-4 days per week to meet with employers and attend events
• Experience building and maintaining professional relationships with employer, community, or business partners
• Strong interpersonal, presentation, and verbal communication skills
• Ability to independently manage appointments, field activities, follow-up, and relationship-building workflows
• Proficiency in organizing outreach activities, tracking contacts, and managing multiple stakeholder priorities
• Ability to attend occasional weekend events, including pregame employer or community events
• Ability to travel periodically to locations such as Emeryville and Sacramento
• Experience with healthcare, health plan, employer benefits, or healthcare network outreach
• Experience supporting employer engagement, business development, or community partnership programs
• Experience representing an organization at community, corporate, or promotional events
• Familiarity with the Silicon Valley employer and business community
• Experience working independently in a remote, field-based environment

Summary / Duties

This role supports employer outreach and relationship management activities across Silicon Valley through a combination of field-based engagement and remote administrative work. The representative will meet with employers, strengthen business relationships, attend community and employer events, and support outreach initiatives throughout San Jose, Santa Clara, Mountain View, Los Altos, and surrounding areas. Field activity is expected approximately 2-4 days per week, with remote work from home when not traveling. The position requires strong relationship-building, communication, organization, and independent work skills. Travel may occasionally extend to Emeryville and Sacramento. The representative will also participate in select weekend events, including employer or community engagement activities associated with local professional sports events.