NOC Watch Operator — DoD Enterprise Network (TS/SCI)

Stratas Corporation, Inc.; Wahiawa (HI); On-site; USD 80,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

PTO and holidays

FSA/HSA accounts

Job summary

StratasCorp in Wahiawa, Hawaii, seeks a NOC Watch Operator (West) to support enterprise network operations for Military Sealift Command ships worldwide. The role provides 24x7x365 monitoring, troubleshooting, messaging, and technical support for ~160 ships.

The ideal candidate will monitor NIPRNET/SIPRNET, manage naval message traffic, and support shipboard communications with Security+ and TS/SCI clearance, along with DoD-focused IT experience.

Qualifications

• High School Diploma or equivalent.
• Security+ certification and IAT Level II per DoD 8570/8140.
• Active TS/SCI clearance and DoD/enterprise IT experience.
• Experience troubleshooting network, email, and messaging in enterprise environments.

Responsibilities

• Provide 24x7x365 communications guard support for approximately 160 ships operating worldwide.
• Monitor, process, and perform quality control of incoming and outgoing naval message traffic and email communications across legacy systems.
• Troubleshoot and maintain legacy communication systems, including Lotus Notes R5, and perform database maintenance and configuration file certification.
• Process General Services messages through the DMDS and C2OIX, ensuring accuracy and quality control of all message traffic.
• Configure, maintain, monitor, and troubleshoot DMDS and associated messaging systems.
• Monitor Microsoft Exchange server queues and identify and resolve email delivery issues.
• Monitor NIPRNET and SIPRNET operations and troubleshoot network connectivity and performance issues.
• Respond to shipboard trouble calls involving Microsoft Outlook, email access, web browsing, LDAP, network connectivity, and Active Directory account issues.

Skills

Strong communication

Documentation

Customer service

Shift work

Education

High School Diploma or equivalent

Tools

Lotus Notes R5

DMDS

C2OIX

Microsoft Exchange

Remedy

SolarWinds

Active Directory

LDAP

Outlook

Job description

StratasCorp in Wahiawa, Hawaii, seeks a NOC Watch Operator (West) to support enterprise network operations for Military Sealift Command ships worldwide. The role provides 24x7x365 monitoring, troubleshooting, messaging, and technical support for ~160 ships.

The ideal candidate will monitor NIPRNET/SIPRNET, manage naval message traffic, and support shipboard communications with Security+ and TS/SCI clearance, along with DoD-focused IT experience.