NOC Watch Officer - 24/7 IT Ops & Incident Response

Linchpin Solutions, Inc.; Quantico (VA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO and holidays

Educational assistance

Job summary

Linchpin Solutions, Inc. is seeking a dynamic NOC Watch Officer to ensure 24/7/365 monitoring of the enterprise network. The role sits on the watch floor and requires coordinating with cybersecurity, field engineers, and leadership to maintain mission capability.

Applicants should have an active DoD Secret clearance, a Security+ certification, and 7+ years in IT in NOC/SOC environments. The position offers full-time work in the Quantico, Virginia area with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Security+ certification required.
• 7+ years of IT experience in NOC, SOC, help desk, command center, or DoD watch environments.

Responsibilities

• Monitor the operational status of the enterprise network services and systems.
• Receive and track network outages, incidents, and significant events.
• Maintain situational awareness for the operations center/watch floor.
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders.
• Escalate significant incidents to the technical teams and leadership.
• Track incidents through resolution and ensure proper documentation.
• Prepare shift turnover reports, daily operational summaries, and incident reports.
• Participate in incident bridges or conference calls during major outages.
• Monitor trouble tickets.

Skills

MS Office

Verbal & written communication

Collaboration

Critical thinking

Education

High school diploma or equivalent

Security+ Certification

Job description

Linchpin Solutions, Inc. is seeking a dynamic NOC Watch Officer to ensure 24/7/365 monitoring of the enterprise network. The role sits on the watch floor and requires coordinating with cybersecurity, field engineers, and leadership to maintain mission capability.

Applicants should have an active DoD Secret clearance, a Security+ certification, and 7+ years in IT in NOC/SOC environments. The position offers full-time work in the Quantico, Virginia area with comprehensive benefits.