Watch Officer

Linchpin Solutions, Inc.; Virginia; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company matching

Paid time off (PTO) and holidays

EAP

Job summary

Linchpin Solutions, Inc. is seeking a seasoned NOC Watch Officer to provide 24/7/365 monitoring of the enterprise network from the operations floor.

You will detect outages, coordinate with cybersecurity teams, and lead rapid responses to critical incidents, ensuring uninterrupted mission capability. The ideal candidate has 7+ years of IT experience, an active DoD Secret clearance, a High School diploma and Security+ certification, plus strong communication and teamwork skills to operate across

Qualifications

• High school diploma or equivalent required.
• Security+ certification preferred.
• Experience in a NOC, SOC, or DoD watch environment is required.
• Strong written and verbal communication skills.

Responsibilities

• Monitor the operational status of the enterprise network services and systems.
• Receive and track network outages, incidents, and significant events.
• Maintain situational awareness for the operations center/watch floor.
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders.
• Escalate significant incidents to the technical teams and leadership.
• Track incidents through resolution and ensure proper documentation.
• Prepare shift turnover reports, daily operational summaries, and incident reports.
• Participate in incident bridges or conference calls during major outages.
• Monitor trouble tickets.

Skills

Microsoft Office

Verbal and written communication

Teamwork

Critical Thinking

Education

High school diploma or equivalent

Security+ Certification

Job description

Description

f you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Watch Officer.

Clearance:

Active DoD Secret Clearance

Role Overview

The NOC Watch Officer is responsible for the continuous, 24/7/365 monitoring and operational availability of the enterprise network. Working directly on the operations watch floor, you will serve as the primary line of defense in maintaining comprehensive situational awareness, detecting network outages, and orchestrating rapid responses to high-priority incidents. This role requires close coordination with cybersecurity teams, field engineers, and senior leadership to ensure uninterrupted mission capability.

General Skillset

• Experience with Microsoft Office


• Verbal and written communication skills


• Ability to work both collaboratively and individually


• Critical Thinking Skills

Specific Duties

• Monitor the operational status of the enterprise network services and systems


• Receive and track network outages, incidents, and significant events


• Maintain situational awareness for the operations center/watch floor


• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders


• Escalate significant incidents to the technical teams and leadership


• Track incidents through resolution and ensure proper documentation


• Prepare shift turnover reports, daily operational summaries, and incident reports


• Participate in incident bridges or conference calls during major outages


• Monitor trouble tickets

Requirements

Education & Certifications

• High school diploma or equivalent


• Security+ Certification

Experience Requirements

• 7+ years of relevant IT experience


• Experience in a NOC, SOC, help desk, command center, or DoD watch environment

Build Your Career With Us

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel who become valuable assets to the organizations they serve and contribute to the Linchpin Team's overall skill diversity and strength.

Career Choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Pay Transparency Statement:

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:

• Relevant prior work experience


• Education and certifications


• Specific skills and competencies


• Federal Government contract labor categories and wage rates


• Geographic location

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

Benefits:

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:

• Health, dental, and vision insurance


• 401(k) plan with company matching


• Flexible Spending Accounts (FSA)


• Company-funded disability and life insurance


• Paid time off (PTO) and company-paid holidays


• Employee Assistance Program (EAP)


• Educational assistance and parental leave

Please note that the specific benefits and compensation details may vary depending on the employee’s position, date of hire, and contract terms.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at [phone] if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

Equal Opportunity Employment Statement

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.