NOC Technician II — 24/7 Network & Facilities Ops

SBANS SBA Network Services, LLC; Jacksonville (FL); In loco; USD 55.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k match

Equity stock plans

Health insurance

Parental leave

Life insurance

Disability (STD/LTD)

Wellness programs

Education assistance

Remote workdays

Bonus potential

Descrizione del lavoro

SBA Communications seeks a Network Operations Control Center Technician II to monitor, manage, and support diverse networks and building subsystems in a 24x7 operations center. The role covers Tower Lighting, Microwave, DAS, and Wired WAN/LAN, plus Environmental Controls and UPS/generators.

Ideal candidates are English/Spanish/Portuguese bilingual with a HS Diploma or Associates and 0–2 years in a helpdesk/NOC; MS Office proficiency required.

Competenze

• Trilingual in English/Spanish/Portuguese preferred.
• HS Diploma/GED and Associate degree preferred; 0-2 years in a technical support role in a Helpdesk or NOC.
• Demonstrated knowledge and proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Mansioni

• Monitor and manage networks, facilities, and lighting control systems.
• Provide basic troubleshooting and trouble ticket management.
• Support NOC phone and customer status updates.
• Coordinate communications with tenants, FAA, FCC, SBA team members and the public.
• Monitor physical security systems and site access control.
• Monitor network switches, firewalls, and circuits providing internet access.
• Monitor facilities sub-systems like HVAC, power, and access controls.
• File, extend and cancel NOTAMS per FAA specs.

Conoscenze

English

Spanish

Portuguese

Formazione

HS Diploma/GED

Associates Degree

Strumenti

Microsoft Office

Descrizione del lavoro

SBA Communications seeks a Network Operations Control Center Technician II to monitor, manage, and support diverse networks and building subsystems in a 24x7 operations center. The role covers Tower Lighting, Microwave, DAS, and Wired WAN/LAN, plus Environmental Controls and UPS/generators.

Ideal candidates are English/Spanish/Portuguese bilingual with a HS Diploma or Associates and 0–2 years in a helpdesk/NOC; MS Office proficiency required.