Our client, a technology operations organization, is seeking a NOC Technician to join their team. As aNOC Technician, you will be supporting day-to-day network and infrastructure operations. The ideal candidate will have strong troubleshooting skills, a commitment to data integrity and access control, and the ability to communicate technical information clearly to both technical and nontechnical partners—aligning successfully in a fast-paced environment.
Job Title: NOC Technician
Location: Louisville, KY
Pay Range: $30/hr
What's the Job?
- Install, configure, and troubleshoot server and non-desktop computer hardware, software, systems, and other resources in a data center or centralized network environment.
- Follow prescribed guidelines and procedures while using independent judgment to analyze variable factors and resolve basic technical issues.
- Maintain access control, data integrity, and file system security across the computer/data center and infrastructure environment.
- Monitor, track, and record system performance and utilization metrics to support operational visibility and reliability.
- Communicate highly technical information to technical and nontechnical personnel; recommend process, hardware, and software improvements to increase efficiency.
- Overnight 12 hour shifts - 6am - 6pm.
What's Needed?
- Bachelor's Degree or 3 years of network operations experience.
- Broad IT experience, preferably in a large corporate environment.
- Passion for continuously improving consumer experiences through reliable technology operations.
- Ability to work within established policies and procedures while supporting consistent execution across the team.
- Willingness to perform escalated or more complex work of a similar nature and coordinate day-to-day oversight when assigned.
What's in it for me?
- Opportunity to contribute to continuously improving technology operations and customer experience outcomes.
- Hands-on work supporting server and infrastructure systems in a centralized network environment.
- Exposure to monitoring, performance tracking, and operational metrics that drive reliability.
- Collaboration with management and experienced specialists to support effective problem-solving.
- Clear expectations around policies, procedures, and accountability within the team.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay