ITSS-NOC Technician

ManpowerGroup; Louisville (KY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Life Insurance

Short/Long Disability Insurance

Business Travel Insurance

401(k) with match

Weekly pay

Job summary

ManpowerGroup is seeking a NOC Technician for our technology operations client in Louisville, KY. You will support day-to-day network and infrastructure operations, troubleshoot issues, and maintain data integrity and access control in a centralized environment.

The role requires a Bachelor's degree or 3 years in network operations, strong IT experience, and the ability to communicate technical information to both technical and nontechnical partners.

Qualifications

• Bachelor’s Degree or 3 years of network operations experience.
• Broad IT experience, preferably in a large corporate environment.
• Passion for improving technology operations and customer experiences.
• Ability to follow policies and procedures while achieving consistency.
• Willingness to perform escalated or more complex work as needed.

Responsibilities

• Install, configure, and troubleshoot server and non-desktop hardware, software, systems and resources in a data center or centralized network environment.
• Follow guidelines and use independent judgment to analyze and resolve basic technical issues.
• Maintain access control, data integrity, and file system security across the data center and infrastructure.
• Monitor, track, and record system performance and utilization to support reliability.
• Communicate highly technical information to technical and nontechnical personnel; recommend improvements.
• Overnight 12 hour shifts – 6am – 6pm.

Skills

Network operations

Troubleshooting

Data integrity

Access control

Communication

Education

Bachelor's Degree

3 years network operations experience

Job description

Our client, a technology operations organization, is seeking a NOC Technician to join their team. As a NOC Technician, you will be supporting day-to-day network and infrastructure operations. The ideal candidate will have strong troubleshooting skills, a commitment to data integrity and access control, and the ability to communicate technical information clearly to both technical and nontechnical partners—aligning successfully in a fast-paced environment.

Job Title:

NOC Technician

Location:

Louisville, KY

Pay Range:

$30/hr

What’s the Job?

• Install, configure, and troubleshoot server and non-desktop computer hardware, software, systems, and other resources in a data center or centralized network environment.
• Follow prescribed guidelines and procedures while using independent judgment to analyze variable factors and resolve basic technical issues.
• Maintain access control, data integrity, and file system security across the computer/data center and infrastructure environment.
• Monitor, track, and record system performance and utilization metrics to support operational visibility and reliability.
• Communicate highly technical information to technical and nontechnical personnel; recommend process, hardware, and software improvements to increase efficiency.
• Overnight 12 hour shifts – 6am – 6pm.

What’s Needed?

• Bachelor’s Degree or 3 years of network operations experience.
• Broad IT experience, preferably in a large corporate environment.
• Passion for continuously improving consumer experiences through reliable technology operations.
• Ability to work within established policies and procedures while supporting consistent execution across the team.
• Willingness to perform escalated or more complex work of a similar nature and coordinate day-to-day oversight when assigned.

What’s in it for me?

• Opportunity to contribute to continuously improving technology operations and customer experience outcomes.
• Hands-on work supporting server and infrastructure systems in a centralized network environment.
• Exposure to monitoring, performance tracking, and operational metrics that drive reliability.
• Collaboration with management and experienced specialists to support effective problem-solving.
• Clear expectations around policies, procedures, and accountability within the team.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands — Manpower, Experis, Talent Solutions, and Jefferson Wells — creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.