NOC Technician

YOH Services LLC; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated NOC Technician to support broadband networks. This role is crucial for ensuring seamless operations, requiring excellent communication skills and the ability to manage multiple trouble tickets. You will collaborate closely with Field Services and Network Engineers, tackling challenges head-on. If you have a knack for problem-solving and thrive in a dynamic environment, this opportunity is perfect for you. Join a forward-thinking company that values your contributions and offers a chance to grow in the telecom sector.

Qualifications

• 1 to 3 years of experience in an NOC environment.
• Strong communication skills and ability to manage multiple tickets.

Responsibilities

• Manage and document trouble tickets.
• Handle maintenance activities and monitor network performance.

Skills

Communication Skills

Trouble Ticket Management

Network Monitoring

Job description

NOC Technician

Category:

Telecom

Employment Type:

Contract To Hire

Reference:

BH-382926

Position Overview:
The NOC Technician will provide customer support for broadband networks. This role involves direct collaboration with Field Services and Network Engineers to resolve trouble tickets, diagnose, and repair issues. The ideal candidate must possess excellent communication skills and the ability to work across multiple systems while managing several tickets simultaneously.

Responsibilities:

• Manage and document trouble tickets.


• Handle maintenance activities and run MOPs from Engineering


• Monitor network performance following maintenance and network changes.

Candidate Expectations:

• 1 to 3 years of experience in an NOC environment.


• Strong communication skills.


• Ability to work 3rd shift.

Estimated Min Rate: $20.30
Estimated Max Rate: $29.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.