NOC Systems Engineer – 24/7 Ops, SECRET Clearance

ASM Research, An Accenture Federal Services Company; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company in Austin, TX, seeks a NOC Network Administrator at Mid level to maintain enterprise servers, core services, and monitoring tools in a 24/7 federal IT environment. You will manage access controls, backups, and documentation while supporting mission-critical operations.

You will own or co-own NOC infrastructure, provide tier 2/3 support, and collaborate with security and network teams to ensure high availability and auditable configurations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 4–7 years of system administration or NOC operations in production environments.
• Proficiency with Windows and Linux OS, including configuration, performance tuning, and troubleshooting.
• Experience with virtualization, monitoring tools, and backup and recovery solutions.
• Ability to diagnose complex infrastructure issues and work under pressure in a 24x7 setting.
• Strong written and verbal communication for interacting with stakeholders and documenting configurations and incidents.
• Ability to obtain and maintain a SECRET security clearance, with U.S. citizenship required.
• Willing to work swing (2P-10:30P ET) or night (10P-6:30A) shifts for 24/7 coverage.

Responsibilities

• Administer Windows and Linux servers in production environments, including installation, configuration, performance tuning, and ongoing maintenance in support of NOC operations.
• Monitor and analyze system performance and resource utilization, interpret alerts from monitoring platforms, and proactively address capacity, availability, and stability issues.
• Implement and maintain patching, backup, and recovery strategies for critical NOC systems, regularly validating restore procedures and documenting results.
• Troubleshoot complex system problems involving operating systems, virtualization platforms, storage, and core services, coordinating with network and security teams when issues span multiple layers.
• Manage user accounts, permissions, and access controls across server and application platforms in alignment with security policies and audit requirements.
• Operate and maintain NOC tool infrastructure—such as monitoring suites, logging platforms, and ticketing systems—ensuring these tools remain available, updated, and properly integrated.
• Document system architectures, configuration baselines, changes, and incident resolutions to enable repeatable operations and effective knowledge transfer.
• Provide tier 2/3 support and guidance to junior administrators and NOC staff on system administration practices and tool usage.

Skills

Windows

Linux

Troubleshooting

Communication

Documentation

24x7 operations

Education

Bachelor’s degree in CS/IT or equivalent

Tools

SIEM

Monitoring tools

Backup/Recovery

Virtualization

Job description

ASM Research, An Accenture Federal Services Company in Austin, TX, seeks a NOC Network Administrator at Mid level to maintain enterprise servers, core services, and monitoring tools in a 24/7 federal IT environment. You will manage access controls, backups, and documentation while supporting mission-critical operations.

You will own or co-own NOC infrastructure, provide tier 2/3 support, and collaborate with security and network teams to ensure high availability and auditable configurations.