NOC System Specialist — Hybrid, DoD‑Ready

Simplesense; Denver (CO); Hybrid; USD 84,000 - 114,000; Full time

Benefits offered by this job

Equity

Medical coverage

Vision coverage

401k matching

Job summary

Simplesense seeks a System Specialist in a hybrid Denver-based role, supporting a resilient hybrid infrastructure across AWS GovCloud, on-prem networks, and complex identities. You will diagnose logs, reduce alert noise, and provide high-quality technical support to critical end-users.

Key duties include triaging tickets, collaborating with Engineering, and executing runbooks. Candidates must have 5+ years in NOC/IT ops and pursue DoD 8570/8140 IAT II within 90 days.

Qualifications

• 5+ years in NOC, IT operations, or hybrid systems support.
• Strong troubleshooting and incident response experience.
• Experience with Linux and Windows environments.
• Must be able to obtain DoD 8570/8140 IAT Level II within 90 days.

Responsibilities

• Troubleshoot and resolve network, OS, and cloud access issues across hybrid environments; run remediation scripts.
• Triage Support Tickets and escalate with telemetry and logs.
• Collaborative queue and ticket management; maintain real-time logs.
• Deliver clear, empathetic updates to non-technical users.
• Monitor observability using DataDog and Splunk.
• Use Linux CLI and Windows PowerShell to verify configs and restart services.
• Manage Identity with AD and Okta access provisioning.
• Identify toil and automate; update runbooks and docs.
• Maintain composure during outages and provide concise updates.

Skills

NOC operations

Hybrid IT support

Troubleshooting

Log analysis

Cross-domain skills

Tools

Splunk

DataDog

Job description

Simplesense seeks a System Specialist in a hybrid Denver-based role, supporting a resilient hybrid infrastructure across AWS GovCloud, on-prem networks, and complex identities. You will diagnose logs, reduce alert noise, and provide high-quality technical support to critical end-users.

Key duties include triaging tickets, collaborating with Engineering, and executing runbooks. Candidates must have 5+ years in NOC/IT ops and pursue DoD 8570/8140 IAT II within 90 days.