NOC Shift Lead: Lead 24/7 Network Ops & Incidents

CACI International Inc.; Denver (CO); On-site; USD 75,200 - 158,100; Full time

Benefits offered by this job

Healthcare

Flexible time off

Comprehensive benefits package

Job summary

A national security solutions provider is seeking a skilled Network Operations Center (NOC) Shift Lead in Denver, Colorado. In this role, you'll supervise a team of network engineers in a 24/7 environment, ensuring effective incident management and network performance monitoring. The ideal candidate will possess a Bachelor's degree in IT and have over 5 years of experience in network operations, including leadership roles. Competitive salary and benefits package offered.

Qualifications

• 5+ years of experience in network operations, with at least 2 years in a leadership role.
• Experience with network monitoring tools and ticketing systems.
• Strong understanding of network protocols, infrastructure, and security concepts.

Responsibilities

• Supervise and lead the NOC team during assigned shifts.
• Manage and prioritize incoming network incidents and service requests.
• Ensure that service level agreements (SLAs) and operational targets are met consistently.

Skills

Network operations leadership

Network monitoring tools

Problem-solving

Communication skills

Incident response

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Network monitoring tools

Ticketing systems

Job description

A national security solutions provider is seeking a skilled Network Operations Center (NOC) Shift Lead in Denver, Colorado. In this role, you'll supervise a team of network engineers in a 24/7 environment, ensuring effective incident management and network performance monitoring. The ideal candidate will possess a Bachelor's degree in IT and have over 5 years of experience in network operations, including leadership roles. Competitive salary and benefits package offered.