TS/SCI NOC Shift Lead — Network Operations (Onsite)

Kaizen Lab Inc.; Washington; On-site; USD 95,000 - 125,000; Full time

Job summary

A mission-critical IT services provider is seeking an experienced NOC Shift Lead for an onsite position in Washington, D.C. The ideal candidate will have a TS/SCI clearance and extensive network operations experience in a federal environment. This leadership role involves overseeing network performance, managing incidents, and directing a team of engineers. Candidates must be proficient in routing, switching, and monitoring tools, with a strong problem-solving background. This position offers competitive pay and shift differentials.

Qualifications

• Active TS/SCI clearance is mandatory.
• 5+ years of experience in Network Operations, preferably in a federal or DoD environment.
• 2+ years in a lead role in a 24x7 NOC or similar setting.

Responsibilities

• Act as the lead for NOC operations during assigned shifts.
• Monitor and maintain the performance of network connectivity.
• Oversee event triage and resolution for outages.

Skills

Routing

Switching

Firewalls

Network monitoring tools

Excellent troubleshooting

Communication skills

Education

Bachelor’s degree in IT, Network Engineering, or related field

Tools

SolarWinds

Nagios

Wireshark

Amazon AWS

Azure VPC

Job description

A mission-critical IT services provider is seeking an experienced NOC Shift Lead for an onsite position in Washington, D.C. The ideal candidate will have a TS/SCI clearance and extensive network operations experience in a federal environment. This leadership role involves overseeing network performance, managing incidents, and directing a team of engineers. Candidates must be proficient in routing, switching, and monitoring tools, with a strong problem-solving background. This position offers competitive pay and shift differentials.