NOC Monitor - Fast-Track to Systems Engineer Training

eNGINE; Fox Chapel (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

eNGINE builds technical teams and offers hands-on training to accelerate your IT career. We are seeking an entry-level NOC Monitor to join a 24/7 operations environment and lay the foundation for a Systems Engineer role.

This on-site position in Fox Chapel provides real-world exposure and ongoing training to grow with the company. You will learn from experienced engineers, handle tickets, monitor dashboards, and develop the skills needed for progression into systems engineering and broader

Qualifications

• 0–2 years IT experience (help desk/NOC).
• Basic networking knowledge.
• Familiarity with monitoring or ticketing tools.
• Willingness to work day/evening/overnight or rotating shifts.
• Interest in becoming a Systems Engineer.
• Strong customer service orientation.

Responsibilities

• Cover assigned shift and be flexible to other shifts when needed.
• Participate in immersive training with experienced engineers.
• Maintain on-site presence with reliable transportation.
• Use ticketing system to create, update, document actions.
• Monitor dashboards for alerts and triage issues.
• Document incidents and support maintenance windows.
• Grow toward more advanced technical responsibilities.

Skills

Basic networking knowledge

Familiarity with monitoring tools

Familiarity with ticketing tools

Willingness to work rotating shifts

Interest in Systems Engineer career

Customer service orientation

Education

Some college or technical program preferred

Tools

Ticketing system software

Job description

eNGINE builds technical teams and offers hands-on training to accelerate your IT career. We are seeking an entry-level NOC Monitor to join a 24/7 operations environment and lay the foundation for a Systems Engineer role.

This on-site position in Fox Chapel provides real-world exposure and ongoing training to grow with the company. You will learn from experienced engineers, handle tickets, monitor dashboards, and develop the skills needed for progression into systems engineering and broader