NOC Engineer - Networking & Automation (Tier 1)

Wipro; Redmond (WA); Presencial; USD 45.000 - 121.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental benefits

Disability insurance

Paid time off

Other leave options

Descripción de la vacante

Wipro Limited is seeking a Network Operations Center engineer to join the Networking Software team, providing tier 1 support for software defined network services and ensuring performance and availability across customer networks.

You will respond to incidents, assist in deploying and onboarding network capabilities across regions, monitor performance, and help build tools, refine procedures, and mentor other engineers while collaborating with cross-functional teams.

Formación

• Software development and technical support experience.
• Experience scripting in modern languages.
• Experience debugging and troubleshooting technical systems.
• Experience with network engineering for large-scale networks and diagnosing issues.
• Knowledge of internet fundamentals and cloud computing concepts.
• Bachelor's degree in electrical/computer engineering or equivalent, or advanced networking experience.

Responsabilidades

• Respond to and triage network incidents; diagnose and troubleshoot connectivity and security issues.
• Assist deployment and onboarding of network capabilities across regions, including monitoring and reporting of new network infrastructure.
• Monitor network performance and ensure uptime for customers.
• Build tools, refine procedures, and improve network operations.
• Manage severity 2–3 tickets and participate in on-call rotations.
• Mentor other Network Support Engineers and collaborate with cross-functional teams.

Conocimientos

Software development

Scripting

Troubleshooting

Network engineering

Cloud computing

TCP/IP knowledge

Educación

Bachelor's degree in Electrical/Computer Engineering

Herramientas

Batch scripting

PowerShell

Java

C#

Chef

Perl

Ruby

PHP

SQL Server

MySQL

Descripción del empleo

Wipro Limited is seeking a Network Operations Center engineer to join the Networking Software team, providing tier 1 support for software defined network services and ensuring performance and availability across customer networks.

You will respond to incidents, assist in deploying and onboarding network capabilities across regions, monitor performance, and help build tools, refine procedures, and mentor other engineers while collaborating with cross-functional teams.