NOC ENGINEER

Wipro; Redmond (WA); In loco; USD 45.000 - 121.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental benefits

Disability insurance

Paid time off

Other leave options

Descrizione del lavoro

Wipro Limited is seeking a Network Operations Center engineer to join the Networking Software team, providing tier 1 support for software defined network services and ensuring performance and availability across customer networks.

You will respond to incidents, assist in deploying and onboarding network capabilities across regions, monitor performance, and help build tools, refine procedures, and mentor other engineers while collaborating with cross-functional teams.

Competenze

• Software development and technical support experience.
• Experience scripting in modern languages.
• Experience debugging and troubleshooting technical systems.
• Experience with network engineering for large-scale networks and diagnosing issues.
• Knowledge of internet fundamentals and cloud computing concepts.
• Bachelor's degree in electrical/computer engineering or equivalent, or advanced networking experience.

Mansioni

• Respond to and triage network incidents; diagnose and troubleshoot connectivity and security issues.
• Assist deployment and onboarding of network capabilities across regions, including monitoring and reporting of new network infrastructure.
• Monitor network performance and ensure uptime for customers.
• Build tools, refine procedures, and improve network operations.
• Manage severity 2–3 tickets and participate in on-call rotations.
• Mentor other Network Support Engineers and collaborate with cross-functional teams.

Conoscenze

Software development

Scripting

Troubleshooting

Network engineering

Cloud computing

TCP/IP knowledge

Formazione

Bachelor's degree in Electrical/Computer Engineering

Strumenti

Batch scripting

PowerShell

Java

C#

Chef

Perl

Ruby

PHP

SQL Server

MySQL

Descrizione del lavoro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The Network Operations Center (NOC) team within Networking Software is responsible for tier 1 support for software defined network services. You'll join a growing team of network operations engineers supporting client’s network. Our services operate at scale and support workloads critical to customer network performance and availability, so a passion and discipline around operational excellence is key.

Key job responsibilities

• Respond to and elevate network-related incidents in a timely manner, diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns
• Support deployment and onboarding of network capabilities across geographic regions, assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence
• Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers
• Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations
• Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends
• Lead and mentor other Network Support Engineers with network issue diagnosis and operating procedures
• Collaborate with cross-functional teams including network, software, and security engineers

Basic Qualifications

• Software development, and technical support experience
• Experience scripting in modern program languages
• Experience troubleshooting and debugging technical systems
• Experience with network engineering for large-scale networks, including diagnosing network impacting issues
• Knowledge of internet fundamentals and cloud computing concepts
• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level

Preferred Qualifications

• Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience in SQL Server/MySQL and experience with automation and any version control tools
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
• Experience with satellite-based telecommunication networking

Mandatory Skills: Network Data Admin.Experience: 3-5 Years.

The expected compensation for this role ranges from $45,000 to $121,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

• full range of medical and dental benefits options
• disability insurance
• paid time off (inclusive of sick leave)
• other paid and unpaid leave options

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.