NOC Engineer - MSP Systems Integrator | Escalations

Hamilton Barnes Associates Limited; Utah; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Discretionary PTO (Unlimited PTO, subject to approval)

Profit Sharing (Quarterly contributions to 401k based on company earnings)

5 Year Anniversary Trips

Weekly paid lunch

Cell Phone Reimbursement

Job summary

Hamilton Barnes Associates Limited is looking for a NOC Engineer to join their dynamic team in the United States, Utah. This role involves managing complex technical issues while supporting a variety of infrastructure and security projects.

The ideal candidate will have strong MSP experience and technical expertise in networking and Microsoft 365. The position offers excellent benefits including medical insurance, unlimited PTO, and profit sharing.

Qualifications

• Experience managing networking technologies including firewalls, switching, and wireless.
• Proven ability to balance ticket work with project-based engineering.
• Familiarity with collaborating on automation and process improvements.

Responsibilities

• Act as an escalation point for complex technical issues.
• Support MSP customers across infrastructure and security environments.
• Lead and contribute to infrastructure and system improvement projects.
• Participate in on-call rotation.
• Collaborate on automation and process improvements.

Skills

Mid-to-senior level MSP or similar experience

Strong troubleshooting and escalation capabilities

Experience with Palo Alto, Cisco, Juniper, and Meraki

Microsoft 365 expertise (Intune, Conditional Access)

Backup/DR experience (Acronis, Veeam)

Exposure to HCI (Scale Computing or Nutanix)

Familiarity with security tools (SentinelOne, Keeper, Proofpoint)

Experience with automation, scripting, or AI-driven efficiencies

Ability to balance support and project work effectively

Job description

Hamilton Barnes Associates Limited is looking for a NOC Engineer to join their dynamic team in the United States, Utah. This role involves managing complex technical issues while supporting a variety of infrastructure and security projects.

The ideal candidate will have strong MSP experience and technical expertise in networking and Microsoft 365. The position offers excellent benefits including medical insurance, unlimited PTO, and profit sharing.