Hybrid MSP Network Engineer – NOC & Incident Response

OmegaCor Technologies; Millersville (TN); Hybrid; USD 85,000 - 110,000; Full time

Job summary

OmegaCor Technologies is looking for a proactive MSP - NOC Engineer to provide Tier 2 technical support and manage IT infrastructure. This hybrid role includes onsite support and involves maintaining reliable, secure, and high-performing IT systems for clients. The ideal candidate will have over 5 years of experience in network engineering, strong troubleshooting skills, and familiarity with RMM tools. U.S. Citizenship is required, and a commitment to a safe workplace through background checks is emphasized.

Qualifications

• 5+ years of senior-level network engineering experience.
• U.S. Citizenship required by government agency.
• Experience with ITIL or similar frameworks is a plus.

Responsibilities

• Provide Tier 2 support for hardware, software, and user issues.
• Maintain servers, networks, and endpoints.
• Monitor system health and take preventive measures.
• Configure Remote Monitoring & Management (RMM) tools.

Skills

Troubleshooting and problem-solving skills

Infrastructure, network, and endpoint management

Familiarity with RMM tools

Ability to manage multiple priorities

Tools

RMM tools

Network monitoring tools

Job description

OmegaCor Technologies is looking for a proactive MSP - NOC Engineer to provide Tier 2 technical support and manage IT infrastructure. This hybrid role includes onsite support and involves maintaining reliable, secure, and high-performing IT systems for clients. The ideal candidate will have over 5 years of experience in network engineering, strong troubleshooting skills, and familiarity with RMM tools. U.S. Citizenship is required, and a commitment to a safe workplace through background checks is emphasized.