NOC Engineer II: Cisco Networking, Level 1-2 Support

LA Networks; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k)

Profit-sharing

Job summary

LA Networks is seeking a Network Operations Center Engineer II in Los Angeles to join our engineering team. You will provide Level 1 and 2 support for network alerts, monitor client networks, and collaborate with Senior Engineers and Cisco TAC to resolve issues.

The ideal candidate has a CCNA certification, working knowledge of TCP/IP, routing and switching, and Cisco IOS configuration. Eagerness to learn and strong communication skills are essential.

Qualifications

• Active CCNA certification required or equivalent.
• Bachelor's degree preferred; relevant networking experience valued.
• Knowledge of TCP/IP, routing and switching, and Cisco IOS.
• Ability to use standard network troubleshooting tools.

Responsibilities

• Provides Level 1 and 2 support for network alerts and related problems.
• Troubleshoot network issues and monitor managed client networks.
• Perform proactive maintenance and log review of network and security appliances.
• Install and configure network devices: routers, switches, firewalls, etc.
• Escalates advanced issues to Cisco TAC and Senior Engineers.

Skills

TCP/IP basics

Routing & Switching

Troubleshooting tools

Interpersonal skills

Multitasking

English communication

Customer service oriented

Learning mindset

Education

Bachelor's degree or higher

CCNA certification

Tools

Cisco IOS

Job description

LA Networks is seeking a Network Operations Center Engineer II in Los Angeles to join our engineering team. You will provide Level 1 and 2 support for network alerts, monitor client networks, and collaborate with Senior Engineers and Cisco TAC to resolve issues.

The ideal candidate has a CCNA certification, working knowledge of TCP/IP, routing and switching, and Cisco IOS configuration. Eagerness to learn and strong communication skills are essential.