Nighttime Information Desk Coordinator

University of Pittsburgh; Johnstown (Cambria County); On-site; USD 23,000 - 28,000; Full time

Job summary

The University of Pittsburgh Owen Library in Johnstown is seeking a Library Public Service Specialist who coordinates the Information Desk and supports student assistants. You will ensure smooth desk operations, assist with projects, and maintain library displays on campus in Johnstown, PA.

The role involves coordinating a team, providing tech support, and collaborating with IT and facilities staff to keep the library functioning efficiently.

Qualifications

• The position requires a Bachelor's Degree.
• Experience with information desk operations is preferred.

Responsibilities

• Coordinate Information Desk activities and assist with it.
• Manage student assistants and record Owen Library statistics.
• Provide tech support for library networks and equipment.
• Collaborate with Facilities to maintain library facilities.
• Assist library colleagues with projects and maintain displays.

Education

Bachelor's Degree

Job description

Assists personnel, answers inquiries, locates materials, and provides guidance related to library services. Researches and identifies resources to support informational needs. Maintains and updates online library systems and guides student employees.

Research & Learning

Owen Library is the University of Pittsburgh at Johnstown's library. It is part of the University of Pittsburgh's Library System. This position has three primary responsibilities: coordinating Information Desk activities, managing student assistants, and recording Owen Library statistics.

Additional Responsibilities Include

• Work with the Pitt-Johnstown campus Facilities Department to maintain the library facility.
• Assist library colleagues with projects.
• Manage library displays.
• Work with the University Library System Communications & Technology staff and the Pitt-Johnstown campus Information Technology staff to provide tech support for the library’s networks and equipment (including computers and printers).

This position coordinates the Owen Library Information Desk activities from 4:00 PM to 10:30 PM Monday through Thursday, and 2:00 PM to 10:30 PM on Sundays.

Essential Functions

This position's essential functions include:

• Working at the library’s Information Desk.
• Working with Information Desk resources (including books and laptop computers).
• Communicating effectively with work-study students.
• Working with the University Library System IT Department and the Pitt-Johnstown IT department to resolve network ad equipment issues.
• Working with the Pitt-Johnstown Facilities Department to resolve issues with the library facility.
• Working with Owen Library’s statistics spreadsheets.

Working with Owen Library’s calendar databases.

Physical Effort

This position is mostly sedentary. It does require the ability to move boxes of books and carry one ream of paper. The library has equipment and other team members available to help move heavy items.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category

Full-time regular

Job Classification

Staff.Library Public Service Specialist

Job Family

Library

Job Sub-Family

Library Operations

Campus

Pittsburgh

Minimum Education Level Required

Bachelor's Degree

Minimum Years Of Experience Required

1

Will this position accept substitution in lieu of education or experience?

Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule

The work hours for this position are generally Sunday through Thursday, 2:00 PM to 10:30 PM. These are subject to change as department needs arise, with advance notice. There are occasional work hours on University holidays as required.

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range

$16.50 to $20.63 per hour

Relocation Offered

No

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

Not Applicable

Required Documents

Resume, Cover Letter

Optional Documents

Not Applicable