Library Associate, Sr. - Access Services

Wayne State University; Detroit (MI); On-site; USD 33,000 - 40,000; Full time

Job summary

Wayne State University is seeking a Senior Library Associate for Access Services at the Detroit campus. The role involves supervisory tasks, clerical support across circulation, reference, and media services, and helping patrons with catalog and online systems.

Responsibilities include processing charges and renewals, maintaining records, and supervising 7–10 student staff. Flexible scheduling may be required, including evenings and weekends.

Qualifications

• High school graduate or equivalent.
• Some supervisory experience preferred.
• Strong organizational skills with keen attention to detail.
• Ability to operate computer terminals and standard office equipment.
• Some knowledge of OCLC, Horizon and Imagine systems preferred.

Responsibilities

• Perform clerical support for circulation, reference and media desk services.
• Process book charges, discharges and renewals; library card registration.
• Create and process records and holds via the computerized library system.
• Collect fines and fees; deposit and record online status.
• Assist patrons with bibliographic searches and basic instruction.
• Input, verify and edit online records in OCLC/Horizon/Imagine.

Skills

Supervisory experience

Organizational skills

Attention to detail

Data entry

Communication skills

Computer terminal operation

Education

High school diploma

Tools

OCLC

Horizon

Imagine

Job description

Library Associate, Sr. - Access Services

Wayne State University is searching for an experienced LibraryAssociate, Sr. - Access Services at its Detroit campuslocation.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety.

Position Purpose:

Perform procedural library work involving moderately complexclerical support for a public or technical service unit in theUniversity Library System. Work activities necessitate proficiencyin library methods and procedures and the ability to utilizeon-line computer systems and standard office equipment.

Essential Functions:

Perform moderately complex clerical support for circulation,reference and media desk services. Process requests for bookcharges, discharges and renewals; library card registration. Createand process records and holds via the computerized library system.Collect fines and fees; deposit and record on-line status. Ensureproper and accurate shelving of materials. Assist library patronswith routine bibliographic searches (e.g. locate monographs,serials, periodicals, audio-visual tapes, microfiche and film);provide general instruction in the operation of on-line computersystem, e.g. Imagine, Horizon, microfiche/film readers andcopiers.

Assist with bibliographic cataloging and acquisitions followingestablished procedures. Operate computer terminal to access, enterand retrieve information involving multiple display formats and thecoding and interpretation of data. Input, verify, interpret andedit on-line electronic records of journal subscriptions, binderyshipments, subject headings, authority records and other datapertaining to acquisitions, cataloging, bindery and circulation viaOCLC system and bibliographic database.

Perform bindery and preservation functions for the library. Updateand maintain on-line data pertaining to materials in the binderyprocess. Prepare and ship materials to bindery.

Review and verify computer generated reports to identify andcorrect routine errors of on-line data. Compile statistical dataand prepare monthly and special reports regarding departmentaloperations. Maintain and update daily activity logs and work orderrequests. Process invoices to initiate vendor payment; depositfines/fees into appropriate accounts; maintain billing status viacomputerized record.

Provide functional supervision to a large number (7-10) of studentassistants and full and parttime support personnel. Assign andmonitor work activities. Train in appropriate methods andprocedures. Answer and resolve routine inquiries; refer complexproblems to appropriate personnel.

Participate in general office functions as needed. Prepare andprocess appropriate University forms, paperwork and generalcorrespondence. Operate standard and non-standard office equipmentand machines, e.g. typewriter, photocopier, computer terminal,microfilm/fiche readers. Receive and answer telephone calls, takemessages and direct inquiries and problems to appropriatepersonnel. Maintain department files; prepare materials for mail(i.e. interlibrary loan and DALNET information).

Open and close building facility and maintain secure area. May berequired to work evening and weekend shifts. Monitor supply andequipment inventory; order materials and contact vendorrepresentatives as necessary.

Perform related work as assigned.

ADDITIONAL COMMENTS :

This senior classification level is designed to provide moderatelycomplex clerical support for either a public or technical serviceunit in the Library System. Work activities necessitate requireproficiency in various library procedures, e.g. circulation, loan,reference, media, cataloging, acquisitions, bindery, preservationand receiving services. The incumbent is expected to operate acomputer terminal to access, retrieve and enter information viaOCLC, Horizon and Imagine systems. The incumbent is expected tohave the ability to communicate effectively when assisting patronswith library procedures, methods and operations. Functionalsupervision is exercised over a large number (7-10) of student andpart-time temporary support personnel. The incumbent may beexpected to work an evening or weekend shift. Work activitiesinclude thinking within somewhat diversified procedures. Thisclassification is generally located in a public or technicalservice unit in the University Library System. This classificationreports to and receives work direction from aprofessional/administrative, academic staff or management levelposition.

Unique Duties:

Position Schedule & Location

Undergraduate Library - UGL

Sunday through Thursday

2:30pm - 11:00pm

Minimum Qualifications:

High school graduate or equivalent combination of education and/orexperience.

Some supervisory experience preferred.

Ability to operate computer terminal, standard and non-standardoffice equipment, e.g. photocopier, typewriter,microfiche/microfilm reader, accurate typing and data entryskills.

Strong organizational skills; keen attention to detail.

Strong concentration; ability to process large amounts of data andmeet deadlines.

Ability to communicate effectively with others.

Some computer skills and the ability to read and interpret on-linerecords.

Ability to work a flexible schedule including weekends and eveninghours.

Ability to work a regular schedule including weekends andevenings.

Some knowledge of OCLC, Horizon and Imagine systemspreferred.

Typically, incumbents have held positions as Library Clerk, OfficeClerk or student employee in a library facility.

School/College/Division:

H01 - University Libraries

Primary Department:

H0106 - Public Services

Employment Type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/Salary Information:

• Compensation type: Annual Salary
• Salary minimum: $33,127
• Salary hire maximum: $39,748

Working Conditions:

Normal office environment.

This position must be filled pursuant to the provisions of acollective bargaining agreement, and as such may be filled by aqualified bargaining unit member, should one apply.

Job Openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired.