Nighttime FOH Director - Hospitality Leader

Chick-fil-A; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Industry leading pay

Health, dental, and vision insurance

IRA with up to 3% match

Paid time off

Flexible scheduling

Sundays OFF

Free break meals

Uniforms provided

Scholarship opportunities

Leadership coaching

Growth opportunities

Job summary

Chick-fil-A Memphis is seeking a dedicated team leader to drive hospitality, food quality, and efficient operations on the restaurant floor. You will schedule shifts, coach staff, maintain safety standards, and ensure fast, accurate service while upholding the Chick-fil-A brand promise.

As a leader, you will model our values, develop team members, and relentlessly pursue excellence. You’ll receive competitive pay, benefits, and growth opportunities in a supportive, community-focused environment.

Qualifications

• Head coach mindset and accountability.
• Strong character with a heart to serve others.
• Ownership mindset—reliable, prepared, and consistent.
• Ability to lead by example and uphold high standards.
• Clear communicator who can motivate and develop others.
• Detail-oriented with strong decision-making.

Responsibilities

• Cultivate a culture of excellence with positive morale.
• Hold yourself to higher standards and lead by example.
• Stay on the floor, fill gaps, and engage with operations.
• Make the weekly schedule for the team and ensure weekly success.
• Hold callouts accountable and fill gaps where needed.
• Ensure daily lineups, break plans, and cleaning tasks are ready.
• Lead shifts with energy and purpose.
• Deliver great food, hospitality, and fast, accurate service.
• Coach team members and uphold accountability.
• Maintain food quality, cleanliness, and safety checks.
• Communicate clearly and keep the team moving with urgency.
• Hold shift huddles to discuss goals and expectations.
• Help bring our mission to life: Be Better. Be Second.

Skills

Head coach mindset

Strong character

Ownership mindset

Sense of urgency

Lead by example

Clear communicator

Detail-oriented

Values alignment

Job description

Chick-fil-A Memphis is seeking a dedicated team leader to drive hospitality, food quality, and efficient operations on the restaurant floor. You will schedule shifts, coach staff, maintain safety standards, and ensure fast, accurate service while upholding the Chick-fil-A brand promise.

As a leader, you will model our values, develop team members, and relentlessly pursue excellence. You’ll receive competitive pay, benefits, and growth opportunities in a supportive, community-focused environment.