Nightlife Lounge Operations Leader

Live! Casino & Hotel; Maryland; On-site; USD 64,892 - 89,506; Full time

Benefits offered by this job

Comprehensive health benefits

On-site Wellness center

Career growth training

Rewards & Recognition programs

Merit-based pay increases

Bonuses (performance)

Free parking

Free food & discounted meals

Employee discounts at Live! venues

Job summary

Live! Casino & Hotel in Maryland seeks an Assistant General Manager for the Luma lounge to lead daily operations, ensure exceptional service, and guide a team in a fast-paced nightlife setting. You will apply restaurant and beverage expertise to deliver flawless execution and responsible alcohol service.

The role requires strong leadership, inventory control, budgeting, and a commitment to Live!'s standards and guest satisfaction. Relocation not indicated.

Qualifications

• Must have high school diploma or equivalent.
• 5–7 years in restaurant or lounge management.
• Serv-Safe and RAMP certified.
• Full working knowledge of POS.
• Knowledge of Responsible Gaming Program.
• Flexibility with schedule; may require extended hours.
• Must obtain Maryland gaming license.

Responsibilities

• Adhere to and uphold all company and departmental policies.
• Supervise and train managers and hourly staff; maintain open communication.
• Maintain beverage/food inventories and ensure quality control for alcohol service.
• Ensure timely, elevated service aligned with lounge standards.
• Assist in managing labor, beverage, and food costs to meet budgeted goals.
• Ensure safety and compliance with liquor laws and gaming regulations.
• Achieve revenue goals and maximize profitability across lounge operations.
• Demonstrate professionalism reflecting Live! values.
• Respond to guest feedback to enhance satisfaction and future business.
• Extend compliments in accordance with property comp matrix.

Skills

Operations analysis

Problem solving

Fast-paced environment

Sanitation knowledge

Scheduling flexibility

Multi-tasking

Accuracy

Budgeting & variances

Education

High school diploma

Serv-Safe certification

RAMP certification

POS knowledge

Gaming license eligibility

Tools

POS systems

Job description

Live! Casino & Hotel in Maryland seeks an Assistant General Manager for the Luma lounge to lead daily operations, ensure exceptional service, and guide a team in a fast-paced nightlife setting. You will apply restaurant and beverage expertise to deliver flawless execution and responsible alcohol service.

The role requires strong leadership, inventory control, budgeting, and a commitment to Live!'s standards and guest satisfaction. Relocation not indicated.