Assistant General Manager – Nightlife & Lounge Operations

Live! Casino & Hotel Maryland; Hanover (MD); On-site; USD 64,892 - 89,506; Full time

Benefits offered by this job

Comprehensive group health benefits

Paid Time Off

Tuition Reimbursement

Free parking

Free food and discounted meals

Live! discounts on hotel, F&B, and娱乐

Job summary

Live! Casino & Hotel Maryland is seeking an Assistant General Manager for Luma to lead daily lounge operations and beverage functions in a fast-paced nightlife setting.

You will guide a team to deliver elevated service, manage budgets, and ensure responsible alcohol service while upholding Live!’s standards. The role requires restaurant and beverage management experience, Serv-Safe and RAMP certifications, and the ability to obtain a Maryland gaming license.

Qualifications

• Must have Serv-Safe and RAMP certifications.
• Must have full working knowledge of POS systems.
• Knowledge of approved Responsible Gaming Program.
• Willingness and ability to be flexible with work schedule; extended hours may be required.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission.

Responsibilities

• Adhere to, implement, and uphold all company and departmental policies.
• Supervise and assist in daily training of managers and hourly employees; maintain open communication across the department.
• Maintain beverage/food inventories and ensure quality control for alcohol service.
• Ensure timely, consistent, elevated service aligned with lounge standards.
• Assist in managing labor, beverage, and food costs to meet budgeted goals.
• Ensure employee and guest safety through strong knowledge of safety procedures.
• Ensure compliance with all applicable liquor laws and gaming regulations.
• Achieve revenue goals, control expenses, and maximize profitability across lounge operations.
• Maintain company operating standards and demonstrate professionalism that reflects Live!’s values.
• Respond to guest trends, feedback, and issues to enhance satisfaction and future business.
• Extend complimentaries in accordance with the property comp matrix.
• Other duties as assigned.

Skills

Restaurant management

Beverage operations

Staff training

Budgeting & cost control

Alcohol service knowledge

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Serv-Safe certified

RAMP certified

Gaming license eligibility

Job description

Live! Casino & Hotel Maryland is seeking an Assistant General Manager for Luma to lead daily lounge operations and beverage functions in a fast-paced nightlife setting.

You will guide a team to deliver elevated service, manage budgets, and ensure responsible alcohol service while upholding Live!’s standards. The role requires restaurant and beverage management experience, Serv-Safe and RAMP certifications, and the ability to obtain a Maryland gaming license.