Beverage General Manager - Maryland

Live! Casino & Hotel; Hanover (MD); On-site; USD 74,700 - 91,300; Full time

Benefits offered by this job

Comprehensive health benefits

Free Basic Life Insurance

Paid Time Off

Tuition Reimbursement

Generous retirement savings options

Job summary

Live! Casino & Hotel in Hanover, Maryland is seeking a Beverage General Manager to oversee all aspects of beverage operations. This role is pivotal in ensuring a premier guest experience through leadership and adherence to operational standards. Candidates should possess extensive restaurant management experience and relevant certifications.

The ideal candidate will play a crucial role in maintaining product quality, supervising staff, and ensuring compliance with regulations, all while fostering a vibrant environment.

The position includes comprehensive benefits and opportunities for career growth.

Qualifications

• Five to seven years of experience in restaurant management and supervision.
• Serv-Safe and RAMP certified.
• Ability to obtain and maintain a valid gaming license.

Responsibilities

• Oversee beverage operations and maintain superior product standards.
• Ensure compliance with liquor and gaming regulations.
• Manage inventory and cost controls.

Skills

Analytical skills

Problem-solving

Sanitation laws and health regulations knowledge

Mathematical skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Min Compensation

USD $83,000.00/Yr.

Max Compensation

USD $83,000.00/Yr.

Overview

Why We Need Your Talents:

The Beverage General Manager plays a pivotal role in delivering an exceptional guest experience by leading all aspects of beverage operations with expertise, professionalism, and a commitment to excellence. Your ability to guide a high‑performing team, maintain superior product standards, and ensure responsible, efficient service directly enhances the atmosphere and reputation of Live! Casino & Hotel. By overseeing compliance with liquor and gaming regulations, managing inventory and cost controls, and fostering a culture rooted in safety and hospitality, you help create a vibrant, well‑run environment where guests can enjoy unforgettable moments and team members can thrive.

Responsibilities

Where You\'ll Make an Impact:

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage service.
• Assists in controlling labor/beverage cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas beverage
• Maintains company operating standards. Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complementariness in accordance with the property comp matrix. Other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze and interpret beverage operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.

Qualifications

Must-Haves:

• Preferred, five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility.
• High school diploma or equivalent required; some college preferred.
• Must be Serv-Safe and RAMP certified.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain a valid gaming license as determined by the State and Gaming Commission for the position.

Physical Requirements:

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability towork under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.
• Required to work nights, weekends, and/or holidays.
• Handling, carrying or lifting items weighing up to 50 pounds.

What We Offer

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.